CRO/Dispatcher - (Shift 2:00pm-10:30 pm)

Professional Business Providers Inc; Chicago (IL); On-site; USD 22,000 - 33,000; Full time

Job summary

Professional Business Providers Inc. is seeking a Dispatcher to join our team at Midway International Airport. The role dispatches jobs to technicians and provides administrative support to multiple supervisors, with a Wednesday through Sunday 2:00pm–10:30pm shift.

Paid training starts as soon as possible. Over two to three weeks, trainees attend three weekday sessions and two weekend sessions, covering all shifts (morning, afternoon, night).

Qualifications

• Proficient with computers and software packages such as MS Office.
• Great communication skills.
• Customer service skills.
• Ability to multi-task and problem solve.

Responsibilities

• Answer calls and dispatch appropriate personnel.
• Prepare basic letters and memos.
• Create or update management reports.
• Perform data entry.

Skills

Communication skills

Customer service

Multi-tasking

Problem solving

MS Office

Tools

MS Office

Job description

We are looking for an employee to join our team at Midway International Airport as a Dispatcher to work Wednesday through Sunday from 2:00pm to 10:30pm. As an important part of our team, you will be dispatching jobs to technicians as well as providing administrative and office support to multiple supervisors.

Basic duties include (but not limited):

• -Answering incoming phone calls and direct to, or dispatch, the appropriate personnel.
• Write basic letters, memos, and correspondence.
• -Create and/or modify management reports.
• -Data Entry

Requirements:

• -Must be proficient with computers and software packages such as MS Office
• -Great communication skills
• -Customer service skills
• -Ability to multi-task and problem solve

Hours & Compensation:

Paid job training to start as soon as possible.

Over a two- to three-week period, employees are required to attend three weekday sessions and two weekend sessions each week covering different shifts.

Training must include exposure to all work shifts (morning, afternoon, and night), with the employee completing at least one training session on each shift.

Training will be modified around the candidate's schedule as much as possible.

Requirements

• Must be able to communicate clearly, efficiently and effectively
• Must have excellent customer service skills
• Must be able to work with a sense of urgency
• Must be able to multi-task and problem solve