Full-Time Dispatcher

Grove Transit; Hattiesburg (MS); On-site; USD 32,000 - 38,000; Full time

Job summary

Grove Transit is seeking two reliable Dispatchers to coordinate operations, communicate with drivers and field staff, and ensure timely and efficient service delivery. This role emphasizes clear communication, attention to detail, and dependable performance.

Responsibilities include handling service requests by phone, dispatching personnel, monitoring schedules, keeping logs, and addressing delays professionally to keep operations on track.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Prior dispatch or customer service experience preferred but not required.
• Dependable and punctual.

Responsibilities

• Answer incoming calls and respond to service requests.
• Dispatch drivers or personnel in an efficient and timely manner.
• Monitor schedules and track job progress.
• Maintain accurate logs and records.
• Communicate clearly with team members and customers.
• Handle issues or delays professionally and promptly.

Skills

Communication skills

Organizational skills

Multitasking

Basic computer skills

Dispatch/cs experience (preferred)

Job description

Schedule Options (Monday–Friday):

• Shift : 3:00 PM – 10 PM

Job Description

We are seeking two reliable and detail-oriented Dispatchers to join our team. This role is responsible for coordinating operations, communicating withdrivers/field staff, and ensuring timely and efficient service delivery.

Key Responsibilities

• Answerincoming calls and respond to service requests
• Dispatchdrivers or personnel in an efficient and timely manner
• Monitorschedules and track job progress
• Maintainaccurate logs and records
• Communicateclearly with team members and customers
• Handleissues or delays professionally and promptly

Qualifications

• Strongcommunication and organizational skills
• Abilityto multitask in a fast-paced environment
• Basiccomputer skills
• Priordispatch or customer service experience preferred (not required)
• Dependableand punctual