CRM & Veeva Systems Manager - Hybrid, Data-Driven Impact

Alexion Pharmaceuticals, Inc.

Boston, Northern (MA, KY)

Hybrid

USD 116,000 - 174,000

Full time

9 days ago

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Job summary

Alexion Pharmaceuticals, Inc. is seeking a Manager of Business Systems and Solutions in a hybrid role that requires in-office attendance at least 60% of each month in Boston.

You will partner with the US Commercial organization to optimize CRM usage, enable data-driven engagement with healthcare professionals, and support cross-functional stakeholders across channels, with Veeva CRM as a key platform. The role sits in BOCE within US Commercial and involves requirements gathering, system

Qualifications

Bachelor’s degree required.
2+ years experience implementing, managing, or enhancing Salesforce CRM, Veeva (or related).
Strong skills in business process optimization and requirements gathering for scalable systems.

Responsibilities

Gather and translate requirements with US Sales, TLL, FRM, and Marketing.
Map goals to system and process improvements across CRM and technology.
Lead CRM and system enhancements from design through deployment.
Drive adoption through change management and stakeholder communication.
Present new functionality to Senior Leadership and track deployment.

Skills

Process optimization

Requirements gathering

Cross-functional leadership

Advanced Excel

Data analysis

PowerPoint

Stakeholder management

Project management

Communication

Presentation skills

Education

Bachelor’s degree

Tools

Veeva (CRM)

Salesforce CRM

Veeva Vault

Job description

Alexion Pharmaceuticals, Inc. is seeking a Manager of Business Systems and Solutions in a hybrid role that requires in-office attendance at least 60% of each month in Boston.

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