CRM Systems Administrator

The Kenan Advantage Group; North Canton (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

The Kenan Advantage Group is seeking a proactive CRM Administrator to manage our CRM system across departments. You will handle configuration, data quality, security, and user support to drive adoption and user engagement.

Responsibilities include building workflows, dashboards, and integrations, training users, and collaborating with Sales, Marketing, and Support to align CRM with business goals. This onsite role requires strong technical proficiency and attention to detail in North Canton,

Qualifications

• Bachelor's degree in information technology or related field.
• 2–4 years CRM admin experience (Salesforce preferred).
• Strong data management and privacy knowledge.

Responsibilities

• Maintain CRM data integrity and access controls.
• Configure fields, workflows, dashboards, reports, and integrations.
• Provide user training and ongoing support.
• Collaborate with Sales, Marketing, and Support to optimize processes.

Skills

CRM administration

Salesforce

Data integrity

User support

Workflow automation

Education

Bachelor's degree in information technology or related field

Tools

Salesforce

Microsoft Dynamics

Job description

The Kenan Advantage Group is seeking a proactive CRM Administrator to manage our CRM system across departments. You will handle configuration, data quality, security, and user support to drive adoption and user engagement.

Responsibilities include building workflows, dashboards, and integrations, training users, and collaborating with Sales, Marketing, and Support to align CRM with business goals. This onsite role requires strong technical proficiency and attention to detail in North Canton,