CRM Strategist

AppleOne Employment Services; Orlando (FL); On-site; USD 85,000 - 100,000; Full time

Job summary

A leading employment service provider is seeking a Senior Account Executive as a CRM Strategist. The role focuses on managing and optimizing CRM and email marketing platforms in a law firm. Candidates must have law firm experience and demonstrate strong client service and multitasking skills. This position offers an annual salary of $85,000 to $100,000, reflecting the company's commitment to business development and communication initiatives.

Qualifications

• Must have law firm experience.
• Ability to manage workflows and juggle multiple projects.

Responsibilities

• Manage and optimize the firm’s CRM system (InterAction) and email marketing tools.
• Coordinate with IT and external vendors to ensure systems align with legal industry best practices.
• Lead the design and implementation of an experience database with marketing and practice teams.
• Generate reports and support targeted marketing campaigns.
• Conduct research to enhance contact intelligence and stay current on new technology trends.
• Collaborate across departments to support broad marketing goals.
• Perform other general marketing duties as needed.

Skills

Client service mindset

Multitasking

Organizational skills

Attention to detail

Proficiency with Microsoft Office

Proficiency with InterAction CRM

Proficiency with email marketing platforms

Exceptional written English skills

Job description

Overview

Senior Account Executive at AppleOne Employment Services — CRM Strategist (Direct Hire).

CRM Strategist – Direct Hire

Salary: $85,000 - $100,000 annually

Must have law firm experience. Join a well-established law firm as a CRM Strategist and play a pivotal role in managing and optimizing InterAction CRM and email marketing platforms to support business development and communication initiatives.

What You’ll Do

• Manage and optimize the firm’s CRM system (InterAction) and email marketing tools
• Coordinate with IT and external vendors to ensure systems align with legal industry best practices
• Lead the design and implementation of an experience database with marketing and practice teams
• Generate reports and support targeted marketing campaigns
• Conduct research to enhance contact intelligence and stay current on new technology trends
• Collaborate across departments to support broad marketing goals
• Perform other general marketing duties as needed

What We’re Looking For

• Strong client service mindset with the ability to multitask and work independently
• Excellent organizational skills and keen attention to detail
• Proficiency with Microsoft Office, InterAction CRM, and email marketing platforms
• Exceptional written English skills—grammar and spelling on point
• Experience managing workflows and juggling multiple projects