CRM Solutions Architect

Syntas; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Home office stipend

MacBook Pro and peripherals

AI tools and subscriptions (GPT-4, CLA

Quarterly team offsites

Job summary

Syntas is seeking a senior, client-facing CRM architect to design Salesforce and HubSpot solutions powering client revenue organizations. You’ll go beyond configuration, weaving in AI-powered automation, custom development, and deep integrations in a remote US setting.

You’ll lead workshops, shape end-to-end architectures, guide implementation teams, and drive post-launch optimization while delivering measurable business impact.

Qualifications

• 7+ years CRM or sales operations experience with Salesforce and HubSpot
• Strong software engineering background with custom development on CRM platforms
• Proven success delivering complex enterprise CRM implementations from greenfield to post-launch
• Excellent client advisory skills translating between business and technical stakeholders

Responsibilities

• Lead discovery workshops with sales, marketing, and customer success to map processes and objectives
• Design comprehensive CRM solution architectures for current needs and future scale
• Guide implementation teams, make critical technical decisions, and uphold quality through code reviews and testing
• Integrate LLM-powered features that automate data entry, generate personalized communications, and surface insights
• Optimize CRM performance post-launch, train users, and identify opportunities for continuous improvement

Skills

Salesforce expertise

HubSpot expertise

Software engineering

Enterprise CRM implementations

Client advisory

Job description

Role overview

A senior, client-facing role designing sophisticated CRM systems that serve as the operational backbone for client revenue organizations. You\'ll architect Salesforce and HubSpot solutions that go beyond configuration, weaving in AI-powered automation, custom development, and deep integrations. The position is remote within the US, full-time, with a published compensation range of $150,000 to $210,000.

Responsibilities

• Lead discovery workshops with sales, marketing, and customer success teams to map processes, pain points, and growth objectives
• Design comprehensive CRM solution architectures that meet current needs while leaving room for future scale
• Guide implementation teams, make critical technical decisions, and uphold quality through code reviews and testing
• Integrate LLM-powered features that automate data entry, generate personalized communications, and surface insights
• Optimize CRM performance post-launch, train users, and identify opportunities for continuous improvement

Requirements

• 7+ years of CRM or sales operations experience with substantial Salesforce and HubSpot expertise
• Strong software engineering background, including custom application development on CRM platforms
• Demonstrated success delivering complex enterprise CRM implementations from greenfield to post-launch
• Excellent client advisory skills with the ability to translate between business and technical stakeholders

Benefits and work setup

• Comprehensive health, dental, and vision insurance
• 401(k) with company match and 12 weeks of paid parental leave
• $1,000 home office setup stipend
• Top-tier hardware: MacBook Pro, external display, and peripherals of your choice
• All AI tools and subscriptions covered, including GPT-4, Claude, and GitHub Copilot
• Quarterly team offsites in interesting locations
• Work on diverse problems across multiple industries