CRM & Sales Enablement Specialist — Training & Analytics

BNY Mellon; New York (NY); On-site; USD 68,000 - 125,000; Full time

Job summary

BNY Mellon in New York, NY seeks a Senior Specialist, CRM Business Analyst - Sales Enablement to join the Investments team. You will design integrations, evaluate apps from the AppExchange, and provide Salesforce expertise to support a multi-year implementation roadmap.

Collaborate with architects, developers, and business users; guide less experienced analysts; and apply strong analytical, problem-solving, and communication skills to deliver innovative solutions and training materials.

Qualifications

• Asset Management industry experience preferred.
• Strong business, problem solving, and analytical skills.
• Ability to think creatively to offer innovative solutions for our business needs.
• Understanding Salesforce.com ecosystem and flows.
• Excellent communication skills.
• Conduct hands-on training and creation of training materials.

Responsibilities

• Design and implement integrations between various systems.
• Identify and evaluate third-party applications from the AppExchange for a multi-year roadmap.
• Provide technical expertise with Salesforce.com and best practices.
• Collaborate with technical architects, developers and business users throughout the process.
• Perform job function independently and guide less experienced Business Analysts.

Skills

Analytical thinking

Communication

Problem solving

Training materials

Tools

Salesforce.com

Job description

BNY Mellon in New York, NY seeks a Senior Specialist, CRM Business Analyst - Sales Enablement to join the Investments team. You will design integrations, evaluate apps from the AppExchange, and provide Salesforce expertise to support a multi-year implementation roadmap.

Collaborate with architects, developers, and business users; guide less experienced analysts; and apply strong analytical, problem-solving, and communication skills to deliver innovative solutions and training materials.