CRM & Operations Virtual Assistant

OpenKrill; United States; On-site; USD 28,000 - 55,000; Part time

Benefits offered by this job

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

NO TRACKER. NO PROBLEM

Job summary

Assist World is seeking a proactive CRM & Operations Virtual Assistant to own HubSpot CRM, databases, workflows, and operational processes. The role starts at 20 hours per week with potential to grow to full-time as the business expands.

You’ll identify process improvements, implement automation, and support KPI tracking using Google Sheets, calendars via Calendly, and AI tools to boost efficiency. 100% remote from the United States.

Qualifications

• Proficient with HubSpot CRM and data management.
• Hands-on with Zapier for workflow automation.
• Excellent written and verbal English skills.
• Strong organizational ability and attention to detail.

Responsibilities

• Maintain HubSpot CRM accuracy, structure, and segmentation.
• Manage databases, contacts, prospects, and lead data.
• Build prospect and call lists; coordinate follow-ups.
• Develop and automate workflows using Zapier.
• Support KPI tracking and Google Sheets dashboards.
• Handle scheduling with Calendly and related admin tasks.
• Leverage AI tools to improve efficiency and processes.

Skills

HubSpot CRM

AI tools

English

Attention to detail

Independent work

Communication

Calendar management

Google Workspace

Tools

Zapier

Calendly

Google Sheets

OneNote / Drive

Job description

About the Role

About the RoleWe're looking for a highly proactive, tech-savvy CRM & Operations Virtual Assistant tosupport a growing consulting business.This is not a traditional administrative VA role. You'll take ownership of the company's HubSpotCRM, databases, workflows, and operational processes, helping to keep everythingorganised, efficient, and running smoothly.The ideal candidate is someone who doesn't simply wait for instructions. You'll be expected toidentify opportunities to improve processes, suggest solutions, and use automation tools tomake the business more efficient.The role will initially be 20 hours per week, with the potential to increase to full-time as thebusiness grows and your responsibilities expand.

Key Responsibilities

• Manage and maintain the HubSpot CRM, ensuring data is accurate, organised, and upto date
• Manage and segment databases, contacts, prospects, and lead information
• Build and maintain prospect and call lists
• Monitor incoming enquiries and coordinate appropriate follow-ups
• Assist with administrative and operational tasks across the business
• Identify repetitive processes and recommend opportunities for automation
• Build and manage automations using Zapier
• Help develop and improve CRM workflows and processes
• Support the creation and maintenance of KPI tracking and reporting, including GoogleSheets dashboards
• Manage scheduling and calendar-related administration through Calendly
• Conduct occasional professional phone follow-ups where required
• Use AI tools such as ChatGPT and Claude to improve efficiency and streamlineprocesses
• Maintain organised documentation and information across OneNote, Google Drive andGoogle Workspace
• Look for ways to improve systems, workflows, and day-to-day operations
• Potentially support LinkedIn outreach and management as the role develops

What We’re Looking For

What We’re Looking ForWe’re looking for someone who is proactive, resourceful, and highly organised.You should be comfortable taking ownership of tasks, investigating problems independently, andsuggesting ways to improve how things are done.

Essential:

• Strong experience using HubSpot CRM
• Hands-on experience with Zapier and workflow automation
• Excellent administrative and organisational skills
• Strong database management experience
• Comfortable working with Google Workspace and Google Drive
• Experience using Calendly or similar scheduling platforms
• Confident using AI tools such as ChatGPT and/or Claude
• Excellent written and verbal English
• Strong attention to detail
• Ability to work independently and manage priorities
• Professional and confident communication style

Nice to Have:

• Experience with LinkedIn outreach or LinkedIn Sales Navigator
• Experience managing KPI dashboards or reporting in Google Sheets
• Experience with phone-based prospect follow-up
• Experience working within a consulting, sales, or professional services environment
• Familiarity with Mac tools and OneNote
• Experience identifying and implementing business process improvements

Why Join Assist World?

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• NO TRACKER. NO PROBLEM