CRM & Operations Intern Analyst – Executive Support

Wayne State University; Detroit (MI); Remote; GBP 12,000 - 18,000; Full time

Job summary

Wayne State University is seeking an Intern-Analyst to support the CEO with an immediate start. The role requires a self-starter who can work with limited supervision and adapt to changing workflow.

You will handle CRM data, assist with event attendee lists, draft notes, format brochures and newsletters, and support day-to-day project management in a busy, professional environment.

Qualifications

• Enrolled student undertaking an Undergraduate, Masters’ or Other course of study.
• Registered for Course Credits or part of a fully-funded Internship Programme with their Institution/University.
• A strong and demonstrable interest in the business areas covered by the company.
• Must have own computer and mobile phone, or access to these, as they are not provided by the company.
• Must have the legal right to live and work in the UK (if UK-based).
• Must be fluent/native English speaker.
• Familiarity with basic computing software including Windows, Office, etc.
• Preferably with some prior work experience or internship successfully completed.
• Prior experience with a CRM/Campaigns system, and day-to-day data/project management.
• If necessary to attend any face-to-face client/investor meetings (majority still virtual).

Responsibilities

• Retaining business cards and updating the CRM database.
• Taking delegate/attendee lists from events and inputting into CRM database.
• Updating projects and other data, in the CRM database on an as required basis.
• Searching third party databases and online media to support projects.
• Accompanying the CEO on occasion to (virtual) meetings/events.
• Writing up notes from the (virtual) meetings/events.
• Formatting brochures for properties and other projects.
• Formatting and updating contracts, and chasing up.
• Drafting the company’s e-Newsletter using the Campaigns software.
• Following-up on the e-Newsletter replies.
• Creating and sending out bulk emails using mail merge.

Skills

CRM systems

Data entry

Microsoft Office

Communication

Education

Undergraduate/Masters or other course

Tools

Campaigns software

Job description

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We are looking to bring in an Intern-Analyst to support the CEO with an immediate start. The person needs to be a self-starter who is able to work with limited supervision and adapt to the changing workflow needs of the company.

Tasks & Responsibilities include:

• Retaining business cards and updating the CRM database,
• Taking delegate/attendee lists from events and inputting into CRM database;
• Updating projects and other data, in the CRM database on an as required basis;
• Searching third party databases and online media to support projects;
• Accompanying the CEO on occasion to (virtual) meetings/events;
• Writing up notes from the (virtual) meetings/events;
• Formatting brochures for properties and other projects;
• Formatting and updating contracts, and chasing up;
• Drafting the company’s e-Newsletter using the Campaigns software;
• Following-up on the e-Newsletter replies;
• Creating and sending out bulk emails using mail merge;

Person specification

• Enrolled student undertaking an Undergraduate, Masters’ or Other course of study.
• Registered for Course Credits or part of a fully-funded Internship Programme with their Institution/University.
• A strong and demonstrable interest in the business areas covered by the company.
• Must have own computer and mobile phone, or access to these, as they are not provided by the company.
• Must have the legal right to live and work in the UK (if UK-based).
• Must be fluent/native English speaker.
• Familiarity with basic computing software including Windows, Office, etc.
• Preferably with some prior work experience or internship successfully completed.
• Prior experience with a CRM/Campaigns system, and day-to-day data/project management.
• If necessary to attend any face-to-face client/investor meetings (majority still virtual).