Admin CRM/Social Media Assistant

Slash Staffing LLC; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Zohorecruit is seeking a highly organized remote Virtual Assistant to support CRM management, data entry, and lead tracking to keep the sales pipeline flowing.

The role covers customer communication, reporting on activities, and social media support, including content scheduling and audience engagement.

Responsibilities

• Enter and update customer and sales information accurately within the CRM.
• Manage and track leads as they move through the sales pipeline.
• Assist with timely follow-ups to foster leads and maintain customer engagement.
• Help generate basic reports on sales activities and performance metrics.
• Schedule and manage social media posts and respond to audience comments.
• Monitor and respond to online reviews and general feedback.
• Create and edit simple graphics or posts using Canva.

Skills

instant messaging

data entry

Job description

• Job Opening Status Waiting for Clients Response
• Work Schedule Fixed Schedule
• Job Category Administration
• Required Skills
  • instant messaging
  • data entry
  • +14
• Date Opened 11/26/2025
• Remote Job

Job Description

This is a remote position.

CRM management

Data entry: Enter and update customer and sales information accurately within the company's CRM.

Lead tracking: Manage and track leads as they move through the sales pipeline.

Customer communication: Assist with timely follow-ups to foster leads and maintain customer engagement.

Reporting: Help generate basic reports on sales activities and performance metrics.

Social media support

Content scheduling: Schedule pre-approved posts and updates on social media platforms.

Audience engagement: Monitor social media messages, comments, and mentions, and provide on-brand responses.

Reputation management: Assist with responding to online reviews and general customer feedback on social media.

Content creation: Create and edit simple, on-brand graphics or posts, potentially using tools like Canva.

Requirements

Strong organizational and time management skills: The ability to prioritize effectively and manage a workload independently and meet deadlines.

Excellent communication skills: Must be proficient in both written and verbal communication, as the role involves client interaction via email and social media.

Customer service orientation: A commitment to providing exceptional customer service and the ability to engage with customers professionally.

Attention to detail: The ability to input data accurately and proofread social media posts to ensure a professional and consistent brand voice.

Self-motivated and adaptable: The virtual nature of the role requires discipline and self-motivation, as well as the ability to adapt to new tasks and procedures.

Technical proficiency: Must be comfortable using digital tools and have experience with:

CRM software: For managing customer records, tracking leads, and automating follow-ups.

Social media platforms: Including Facebook, Instagram, etc., for scheduling and content management.

Google Workspace or Microsoft Office: For basic document creation, spreadsheets, and calendar management.

Communication tools: Such as instant messaging apps (e.g., Slack) for internal team communication.

Ideal Candidate

Prior experience as a virtual assistant, administrative assistant, or in a similar remote role is preferred. Experience in a customer-facing role is also valuable .