CRM & ERP Implementation Specialist

Neotechie; United States; Hybrid; USD 95,000 - 130,000; Full time

Job summary

Neotechie is seeking a CRM/ERP Implementation Consultant to drive enterprise application implementations, map workflows, configure systems, and lead integrations. You will gather business requirements, plan deployments, and ensure successful user adoption across client teams.

You will coordinate activities from requirements to rollout, perform user training, create functional specs, and collaborate with stakeholders to deliver compliant, scalable solutions.

Qualifications

• Experience in enterprise application implementation and client delivery.
• Strong gathering of business requirements and workflow mapping skills.
• Proficiency in configuring CRM/ERP platforms and integrations.
• Ability to manage implementation activities and user adoption.

Responsibilities

• Gather business requirements and map workflows for CRM and ERP implementation projects.
• Configure enterprise applications and customize workflows based on business needs.
• Coordinate implementation activities including planning, testing, deployment, and rollout support.
• Support integrations between CRM/ERP systems and third-party applications.
• Conduct user training sessions, onboarding, and adoption support for client teams.
• Collaborate with clients, stakeholders, and delivery teams to ensure successful project execution.
• Prepare documentation including process flows, functional specifications, and implementation guides.
• Monitor project timelines, resolve implementation issues, and support post-deployment activities.
• Ensure solutions align with business objectives, operational processes, and compliance requirements.

Skills

CRM

ERP

Business Analysis

Implementation

Workflow Mapping

System Configuration

Integrations

User Training

Process Documentation

Client Delivery

Enterprise Applications

Requirement Gathering

Education

Bachelor's degree in Business, Information Technology, Computer Science, or related field

Tools

Salesforce

Microsoft Dynamics

Zoho

Odoo

SAP

Job description

Neotechie is seeking a CRM/ERP Implementation Consultant to drive enterprise application implementations, map workflows, configure systems, and lead integrations. You will gather business requirements, plan deployments, and ensure successful user adoption across client teams.

You will coordinate activities from requirements to rollout, perform user training, create functional specs, and collaborate with stakeholders to deliver compliant, scalable solutions.