CRM / ERP Implementation Consultant

Neotechie; United States; Hybrid; USD 95,000 - 130,000; Full time

Job summary

Neotechie is seeking a CRM/ERP Implementation Consultant to drive enterprise application implementations, map workflows, configure systems, and lead integrations. You will gather business requirements, plan deployments, and ensure successful user adoption across client teams.

You will coordinate activities from requirements to rollout, perform user training, create functional specs, and collaborate with stakeholders to deliver compliant, scalable solutions.

Qualifications

• Experience in enterprise application implementation and client delivery.
• Strong gathering of business requirements and workflow mapping skills.
• Proficiency in configuring CRM/ERP platforms and integrations.
• Ability to manage implementation activities and user adoption.

Responsibilities

• Gather business requirements and map workflows for CRM and ERP implementation projects.
• Configure enterprise applications and customize workflows based on business needs.
• Coordinate implementation activities including planning, testing, deployment, and rollout support.
• Support integrations between CRM/ERP systems and third-party applications.
• Conduct user training sessions, onboarding, and adoption support for client teams.
• Collaborate with clients, stakeholders, and delivery teams to ensure successful project execution.
• Prepare documentation including process flows, functional specifications, and implementation guides.
• Monitor project timelines, resolve implementation issues, and support post-deployment activities.
• Ensure solutions align with business objectives, operational processes, and compliance requirements.

Skills

CRM

ERP

Business Analysis

Implementation

Workflow Mapping

System Configuration

Integrations

User Training

Process Documentation

Client Delivery

Enterprise Applications

Requirement Gathering

Education

Bachelor's degree in Business, Information Technology, Computer Science, or related field

Tools

Salesforce

Microsoft Dynamics

Zoho

Odoo

SAP

Job description

Seeking a CRM / ERP Implementation Consultant with experience in enterprise application implementation, workflow mapping, system configuration, integrations, and client delivery. The role involves gathering business requirements, configuring CRM/ERP platforms, managing implementation activities, and ensuring successful user adoption and rollout.

Responsibilities

• Gather business requirements and map workflows for CRM and ERP implementation projects.
• Configure enterprise applications and customize workflows based on business needs.
• Coordinate implementation activities including planning, testing, deployment, and rollout support.
• Support integrations between CRM/ERP systems and third-party applications or business tools.
• Conduct user training sessions, onboarding, and adoption support for client teams.
• Collaborate with clients, stakeholders, and delivery teams to ensure successful project execution.
• Prepare documentation including process flows, functional specifications, and implementation guides.
• Monitor project timelines, resolve implementation issues, and support post-deployment activities.
• Ensure solutions align with business objectives, operational processes, and compliance requirements.

Required Skills

• CRM
• ERP
• Business Analysis
• Implementation
• Workflow Mapping
• System Configuration
• Integrations
• User Training
• Process Documentation
• Client Delivery
• Enterprise Applications
• Requirement Gathering

Preferred Skills

• Experience with Salesforce, Microsoft Dynamics, Zoho, Odoo, SAP, or similar platforms.
• Understanding of business process automation and enterprise workflow optimization.
• Familiarity with APIs, integrations, and data migration processes.
• Strong client-facing communication and stakeholder management skills.
• Experience supporting testing, rollout, and post-implementation support activities.
• Education: Bachelor s degree in Business, Information Technology, Computer Science, or a related field. Relevant CRM/ERP certifications and enterprise implementation experience are a plus.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.