CRM & Data Operations Specialist – Advancement

Texas A&M University System; Prairie View (TX); On-site; USD 55,000 - 68,000; Full time

Job summary

Prairie View A&M University seeks a Development Operations professional to oversee CRM and related platforms, ensuring accurate donor, gift, and data management. You will coordinate data quality initiatives and support system enhancements in a cross‑functional environment.

Responsibilities include data analysis, reporting, and collaboration with Finance and IT to optimize fundraising operations and donor stewardship.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, Finance, Statistics or related.
• Two years of related experience.
• Experience with enterprise systems, CRM platforms, financial or reporting tools preferred.

Responsibilities

• Develops, maintains, updates, and manages databases and reporting systems for specialized projects and operational functions.
• Serves as the primary administrator and point of contact for the advancement of CRM system and related platforms, ensuring accurate constituent, donor, gift, pledge, prospect, and fund data.
• Implements and maintains data standards, business rules, naming conventions, and coding structures.
• Coordinates ongoing data quality initiatives, including audits, validation, reconciliation support, and data cleanup activities.
• Configures and maintains system settings, user access, security roles, imports, exports, and integrations.
• Supports system enhancements, automation initiatives, and implementation of new tools by gathering requirements, testing functionality, and assisting with user adoption.
• Collects, manipulates, tallies, and analyzes quantitative and qualitative data using accepted statistical methods.
• Coordinates and supports processing of gifts and pledges across giving channels.
• Ensures data alignment with donor intent and regulatory requirements.

Skills

CRM systems or administration

Data analytics

Reporting

Donor management

System governance

Education

Bachelor’s degree in Information Systems/CS/Data Analytics/Business/Finance/Statistics

Tools

Blackbaud

Salesforce

Enterprise reporting tools

Job description

Prairie View A&M University seeks a Development Operations professional to oversee CRM and related platforms, ensuring accurate donor, gift, and data management. You will coordinate data quality initiatives and support system enhancements in a cross‑functional environment.

Responsibilities include data analysis, reporting, and collaboration with Finance and IT to optimize fundraising operations and donor stewardship.