CRM Analyst

Employers from Greece; United States; Hybrid; USD 62,000 - 84,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Learning programs

Educational funding

Wolt allowance

Drinks & snacks

Paid educational leave

Hybrid work

Athens office

360 feedback

Extra days off

Job summary

Campéon Gaming is seeking a data-driven marketing analytics professional to support CRM, player insights, and campaign optimization in a hybrid Athens-based role. You’ll work with leading CRM platforms, BI tools, and cross-functional teams to maximize ROI and grow brand performance across regulated markets.

The role requires at least 4 years in analytics, strong English, and hands-on experience with tools like Tableau, SQL, Power BI, and Excel.

Qualifications

• At least 4 years in marketing analytics or data-driven CRM role, with specialized experience in iGaming (Sportsbook, Casino, or Crypto) as a must.
• Strong numerical and statistical analysis skills, with high proficiency in interpreting large datasets.
• Hands-on experience with advanced CRM systems (e.g., FastTrack, Smartico, Customer.io or Optimove).
• Familiarity with business intelligence and data tools such as Tableau, SQL, Power BI, Snowflake, or Python. Proficiency in Excel is essential
• Fluent in English, both written and oral

Responsibilities

• Campaign Performance & A/B Testing: Analyzing the effectiveness of marketing campaigns, promotions, and bonus mechanics to maximize ROI.
• Player Analytics & Insight: Conducting deep-dive analyses into player behavior, VIP activity, and churn.
• Customer Segmentation: Extracting behavioral insights from the customer database to build, maintain, and segment highly targeted audiences for personalized communications.
• Reporting & Forecasting: Preparing regular performance metrics and translating data into actionable insights for senior management and marketing/CRM teams.
• Tool Utilization: Leveraging leading marketing automation and CRM platform to track user journeys, ad-hoc sends, and overall program health.

Job description

at Campéon Gaming

At Campeón Gaming, we build the technology behind online casino and sports betting brands.

We provide an all-in-one platform that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful.

Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer managed services such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management.

This allows our partners to focus on growing their brand, while we support the technology and core operational functions of the platform.

But what truly sets us apart is our people.

We are a team of 200+ Campeones from 17+ nationalities, bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being people-first, building trust, embracing meraki, fostering team spirit, and adopting a growth mindset, both as individuals and as a company.

We’ve been recognized among the Best Workplaces in Europe 2024, consistently ranked as a Best Workplace in Greece (2021–2025), certified as a Great Place to Work for 6 consecutive years, and awarded as Best Workplace for Women Hellas 2026, Best Workplace for Young Professionals for 2026 and Best Workplace in Tech Hellas 2025.

Ready to build this journey together? Your story starts here!

Responsibilities

• Campaign Performance & A/B Testing: Analyzing the effectiveness of marketing campaigns, promotions, and bonus mechanics to maximize return on investment (ROI).
• Player Analytics & Insight: Conducting deep-dive analyses into player behavior, VIP activity, and churn.
• Customer Segmentation: Extracting behavioral insights from the customer database to build, maintain, and segment highly targeted audiences for personalized communications.
• Reporting & Forecasting: Preparing regular performance metrics and translating data into actionable insights for senior management and marketing/ CRM teams.
• Tool Utilization: Leveraging leading marketing automation and CRM platform to track user journeys, ad-hoc sends, and overall program health.

• At least 4 years in marketing analytics or a data-driven CRM role, with specialized experience in iGaming (Sportsbook, Casino, or Crypto) as a must.
• Strong numerical and statistical analysis skills, with high proficiency in interpreting large datasets.
• Hands-on experience with advanced CRM systems (e.g., FastTrack, Smartico, Customer.io or Optimove).
• Familiarity with business intelligence and data tools such as Tableau, SQL, Power BI, Snowflake, or Python.Proficiency in Excel is essential
• Fluent in English, both written and oral

• Competitive Salary
• Bonus Scheme
• Access to Learning programs as well as funding to educational programs of your choice
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Paid educational leave
• Hybrid working model
• Modern offices in the center of Athens
• 360 feedback for Constant personal and professional development
• 6 Company Extra Days off!

Diversity, Equity & Inclusion

At Campeón Gaming, we believe every story deserves to be heard and valued. We are proud signatories of the Diversity Charter Greece, reinforcing our commitment to a culture of equality, respect, and inclusion.

We welcome and celebrate people of all backgrounds, experiences, and perspectives. For us, diversity is not just a principle. It’s a strength that drives innovation, connection, and collective success.

Every story deserves a shared journey. Ready to be a Campeόn?