CRM Campaign Specialist

LHH; Nashville (TN); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401k plan

PTO

Job summary

LHH is partnering with a national retail leader to recruit for a hands-on, full-time CRM Campaign Specialist to join a growing team in the retail/e-commerce space. The role centers on the technical execution behind customer marketing campaigns and exposure to multiple consumer brands.

Location: Remote. For candidates in Nashville, Dallas, or Salt Lake City, a hybrid arrangement is possible. Benefits include medical/dental, 401k, PTO, bonus opportunities, and more.

Qualifications

• 2+ years of hands-on email or CRM campaign production experience in an enterprise ESP.
• Strong HTML/CSS knowledge for email rendering and troubleshooting.
• Experience with SQL and data extensions for audience building.
• Detail-oriented with QA discipline and ability to manage high-volume campaigns across multiple brands.

Responsibilities

• Execute CRM campaigns across email, SMS, and push channels.
• Collaborate with multiple brands and measure performance with testing and reporting.

Skills

CRM campaign production

HTML & CSS

SQL

QA discipline

Multi-brand campaigns

Email/SMS compliance

Written communication

Tools

Salesforce Marketing Cloud

Litmus

Braze

AMP script

Job description

CRM Campaign Specialist - Retail/Ecommerce

LHH is partnered with a well-known, national retail leader to recruit for a hands-on, full-time, CRM Campaign Specialist to join a growing team within the retail/e-commerce industry. This role is ideal for someone who enjoys the technical execution behind customer marketing campaigns and wants exposure to multiple consumer brands.

Location: Remote

If candidates are in Nashville, Dallas, Salt Lake City - Hybrid

Benefits offerings for full-time employment include collaborative work environment, medical, dental, and more, 401k plan, PTO, bonus opportunity, and other perks.

Role Requirements:

• 2+ years of hands-on email or CRM campaign production experience in an enterprise ESP; Salesforce Marketing Cloud, Litmus, or Braze strongly preferred in a retail/ecommerce industry sector.
• Working knowledge of HTML and CSS for email, with the ability to troubleshoot rendering issues independently.
• Working knowledge of SQL and data extensions for audience building, or clear aptitude and willingness to become proficient quickly.
• Strong attention to detail and a demonstrated QA discipline; comfortable being personally accountable for defect-free sends.
• Ability to manage a high volume of concurrent campaigns and deadlines across multiple brands.
• Understanding of email and SMS compliance fundamentals
• Clear written communication and a collaborative, dependable working style.

You’ll work with:

• Salesforce Marketing Cloud
• Email, SMS & Push
• HTML/CSS
• AMP script & dynamic content
• A/B testing & reporting

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information please navigate to https://www.lhh.com/us/en/candidate-privacy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance