CRM Architect & Admin: Automate, Secure & Optimize

University System of New Hampshire; Durham (NH); On-site; USD 70,000 - 125,000; Full time

Job summary

The University System of New Hampshire seeks a CRM Administrator to design, implement, and support Slate CRM solutions across its institutions. This role will serve as the primary administrator for the CRM platform, building secure, scalable configurations and integrations to enable data-driven decisions for business users.

Responsibilities include automating processes, managing security, performing upgrades, documenting systems, and providing end-user training and support.

Qualifications

• Bachelor’s degree in IT or related field with relevant experience, or equivalent combination.
• Slate experience required, including administration, security model and customization.
• Experience gathering, analyzing data to support reports and dashboards.
• Project management or change management skills in a higher education setting.

Responsibilities

• CRM architecture design and implementation across university systems.
• Manage CRM enterprise operations for performance, security, and data access.
• Oversee user accounts, data sharing rules, and dashboards/reports.
• Automate business processes and coordinate software upgrades and releases.
• Provide training and end-user support for CRM users.

Skills

CRM Architecture

Slate Expertise

Security Design

Project Management

Data Analysis

Education

Bachelor's degree

Associate’s degree

Tools

Slate

CRM Platforms

Job description

The University System of New Hampshire seeks a CRM Administrator to design, implement, and support Slate CRM solutions across its institutions. This role will serve as the primary administrator for the CRM platform, building secure, scalable configurations and integrations to enable data-driven decisions for business users.

Responsibilities include automating processes, managing security, performing upgrades, documenting systems, and providing end-user training and support.