Slate CRM Architect & Automation Lead

University of New Hampshire

Durham (NH)

On-site

USD 70,000 - 125,000

Full time

4 days ago
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Job summary

The University of New Hampshire is seeking a CRM Architect/Administrator to design, implement, and support CRM solutions for the University System of New Hampshire. You will serve as an application administrator, maintaining CRM components and integrations across multiple institutions, and lead projects from small to enterprise scale.

You will automate processes, design security measures, and ensure data integrity while developing custom solutions, dashboards, and reports.

Qualifications

  • Bachelor’s degree or equivalent with experience in information technology and CRM.
  • Slate experience including security, configuration, and admin support.
  • Experience gathering, analyzing data to produce reports and dashboards.
  • Project or change management skills and excellent communication.
  • Experience deploying Slate tools in a Higher Education environment.

Responsibilities

  • Design, implement, and support CRM solutions across the University System of New Hampshire.
  • Serve as an application administrator, maintain CRM components and integrations.
  • Automate processes, ensure data integrity, and manage security design.
  • Lead CRM projects from small to enterprise scale and coordinate testing.
  • Develop and deploy customizations, dashboards, and reports.
  • Provide end-user support and training for CRM functionality.

Skills

Verbal communication
Written communication
Analytical skills
Prioritization
Independent work
Team collaboration
Technical documentation
CRM problem solving

Education

Bachelor’s degree
Associate’s degree

Tools

Slate
Salesforce

Job description

The University of New Hampshire is seeking a CRM Architect/Administrator to design, implement, and support CRM solutions for the University System of New Hampshire. You will serve as an application administrator, maintaining CRM components and integrations across multiple institutions, and lead projects from small to enterprise scale.

You will automate processes, design security measures, and ensure data integrity while developing custom solutions, dashboards, and reports.

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