CRM Analytics & Data Quality Specialist

lemoinecompany; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

LEMOINE is seeking a CRM Business Analyst to ensure data quality, maintain CRM dashboards, and provide actionable pipeline insights across business development, operations, IT, and CRM users.

You will drive continuous improvement of CRM data, collaborate on data standards, and support forecasts and reporting with Power BI and integrated tools. Strong communication and training capabilities are essential.

Qualifications

• Minimum of 5+ years of business analyst experience or CRM database/application support responsibilities.
• 3+ years of experience in CRM platforms.
• 4+ years of experience in data analysis roles.

Responsibilities

• Monitor system performance, troubleshoot issues, and maintain optimal CRM functionality.
• Maintain dashboards, reports, and metrics showing opportunities, pursuits, client activity, and pipeline health.
• Collaborate with business development, operations, IT, and CRM Super Users to support reliable CRM data and pipeline visibility.
• Identify data quality issues and implement improvements through data standards and reviews.
• Coordinate CRM data flows with ERP and reporting tools, including Power BI and AI-enabled features.

Skills

CRM administration

Data analysis

Power BI

Communication skills

Training & enablement

Cross-functional collaboration

Data quality

Process improvement

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or related field

Tools

Microsoft Office Suite

Power BI

Job description

LEMOINE is seeking a CRM Business Analyst to ensure data quality, maintain CRM dashboards, and provide actionable pipeline insights across business development, operations, IT, and CRM users.

You will drive continuous improvement of CRM data, collaborate on data standards, and support forecasts and reporting with Power BI and integrated tools. Strong communication and training capabilities are essential.