Critical Thinking & Incident Lead — Tempe, AZ

StartupAdvantage; Tempe (AZ); On-site; USD 60,000 - 93,000; Part time

Job summary

StartupAdvantage in Tempe, AZ seeks a Dispatcher to own Adaptability end-to-end, ensuring incidents are resolved and credit earned from the ground up. With 3 years of written-communication experience, you’ll influence decisions, mentor, and drive standards in a fast-paced, temp role.

You will represent the company with vendors and customers, maintain accurate AZ reporting, and uphold policy compliance while evolving Adaptability documentation as work scales.

Qualifications

• 3 years of experience in written communication or related field.
• Demonstrated ability to translate stakeholder asks into actionable plans.
• Strong attention to quality and consistency of output.

Responsibilities

• Run point on general incidents until they're truly resolved.
• Keep Critical Thinking handoffs warm so Tempe partners never feel dropped.
• Represent StartupAdvantage professionally with vendors, partners, and customers.
• Keep AZ reporting accurate enough to bet decisions on.
• Ensure compliance with company policies and AZ regulations.
• Keep Adaptability documentation current as the work outpaces it.
• Translate fuzzy stakeholder asks into a crisp Critical Thinking plan.
• Hold the line on quality when deadlines start whispering shortcuts.

Skills

Quality focus

Problem solving

Adaptability

Public speaking

Job description

StartupAdvantage in Tempe, AZ seeks a Dispatcher to own Adaptability end-to-end, ensuring incidents are resolved and credit earned from the ground up. With 3 years of written-communication experience, you’ll influence decisions, mentor, and drive standards in a fast-paced, temp role.

You will represent the company with vendors and customers, maintain accurate AZ reporting, and uphold policy compliance while evolving Adaptability documentation as work scales.