Hands-On Dispatcher: Keep Trips Moving & Safe Operations

Tcitransportation; Phoenix (AZ); Hybrid; USD 42,000 - 62,000; Full time

Job summary

TCI Transportation in Phoenix, AZ seeks a dependable Dispatcher to coordinate daily dispatch, support drivers, and keep equipment and operations organized. The role combines hands-on duties with field coordination and a focus on safety, cost control, and service excellence.

You will work with drivers, customers, and maintenance teams to ensure trips are covered and schedules run smoothly, while maintaining compliance and delivering strong customer service.

Qualifications

• Clear communication with drivers, customers, and coworkers.
• Excellent organizational skills and attention to detail.
• Team-oriented approach and willingness to help others.
• Flexibility to adapt to changing operational needs.

Responsibilities

• Coordinate Daily Dispatch: Assign trips, adjust driver assignments, review routes and schedules.
• Support Our Drivers: Train drivers on policies, coordinate meetings, monitor performance.
• Keep Equipment Ready: Work with Rental and Maintenance to secure equipment and services.
• Keep Operations Organized: Complete paperwork, act as local terminal contact, maintain a clean facility.
• Deliver Dependable Customer Service: Communicate with customers and internal teams, meet performance expectations.
• Support Safety & Compliance: Ensure sufficient driver hours, assist with log audits, maintain Hours of Service compliance.
• Pitch In Beyond Dispatch: This role includes loading/unloading assigned trucks.

Skills

Strong communication

Organization

Team-oriented

Flexibility

Safety mindset

Job description

TCI Transportation in Phoenix, AZ seeks a dependable Dispatcher to coordinate daily dispatch, support drivers, and keep equipment and operations organized. The role combines hands-on duties with field coordination and a focus on safety, cost control, and service excellence.

You will work with drivers, customers, and maintenance teams to ensure trips are covered and schedules run smoothly, while maintaining compliance and delivering strong customer service.