Critical Power Field Technician (UPS Engineer)

Pearce Services, LLC; Minneapolis (MN); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a leading independent service provider for critical power systems, where your skills as a Senior Critical Power Field Technician will shine. This role offers the opportunity to work on cutting-edge technology, ensuring the reliability of essential power systems. You will engage with customers, providing top-notch service while troubleshooting and maintaining critical power equipment. With a focus on safety and compliance, you will be part of a dynamic team committed to excellence and innovation in the energy sector. If you are passionate about technology and customer satisfaction, this is the perfect opportunity for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement plan

Paid time off

Company vehicle

Laptop or tablet

Safety equipment

Qualifications

• 3-5 years in critical power field service or technical support.
• Ability to read and interpret electronics schematics.

Responsibilities

• Install and maintain UPS and battery systems.
• Provide excellent customer service and troubleshoot issues.
• Mentor crew members on site work and safety.

Skills

AC/DC electrical principles

Customer service

Troubleshooting

Technical support

Compliance with regulations

Education

Military training in electronics or avionics

Experience in critical power field service

Tools

Multi-meters

Battery test equipment

Job description

Critical Power Field Technician (UPS Engineer)

Job Category: Engineering

Requisition Number: CRITI004276

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• Posted : May 9, 2025
• Full-Time
• Remote

Locations

Showing 1 location

Minneapolis, MN, USA

Description

At PEARCE, we've got a career for you.

Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. With the addition of Unified Power, we are the premier independent service provider for our nation’s critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets.

Your Impact:

Pearce/ Unified is seeking aSenior Critical Power Field Technician (UPS Field Engineer)for Minneapolis, MN, and surrounding areas with a commitment to excellence and a strong desire to succeed and learn new skills. As a Critical Power Technician, you will directly support our customers in the onsite preventive, corrective and restorative maintenance of their critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a Senior UPS Field Service Engineer for Unified Power, you will possess and utilize the hit-the-ground running and think-outside-of-the-box mentalities that drive swift and superb solutions that address our customer needs.

Core Responsibilities:

• Install electrical equipment such as small rack mounted UPS equipment, various size batteries, UPS/Battery monitoring equipment
• Maintain Battery Cabinets and racks, Maintenance Bypass’, Battery Monitoring Equipment, DC Systems and other electrical equipment.
• Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations
• Customer relationship building – provide excellent customer service; upsell products.
• Field troubleshooting calls from customers to satisfactory resolution.
• Quickly respond to critical situations.
• Teach and mentor crew members on proper techniques for site work, troubleshooting, repair and analyzing site data.
• Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
• Specific duties may vary or evolve over time based on business and client needs.

Core Experience

• Prior military training in electronics or avionics (A School, AIT, etc.) preferred
• Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
• Minimum of five (5) years serving in an OEM service environment in the critical power space
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation such as multi-meters, and battery test equipment
• Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
• Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Outstanding work ethic, punctual, trustworthy, and reliable – you will set the pace as a senior UPS/ Critical Power Engineer.
• Good judgment with the ability to make timely and sound decisions within fast paced changing priorities.
• At Pearce safety is our number one concern. Candidates must be able to comply with OSHA and applicable DOT Standards.
• Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen.
• Ability to lift and/or move up to 100 pounds for short durations.
• Ability to kneel or crouch periodically.
• Ability to stand for extended periods of time.
• Ability to travel for multiple days with Per Diem as projects require.
• Coordinate multiple tasks simultaneously while maintaining 100% safety awareness
• Lifting heavy objects and stretching above your head

Compensation: $35 -$ 45 depending on experience

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, Paid Holidays, and a company-matching 401(k) Retirement, Life Insurance. Also provided are a company vehicle, phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment.

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.