Critical Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Santa Clarita (CA); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay and other provisions vary

Job summary

Regional 911 Intake Solutions in Canyon, CA seeks Police Dispatchers who receive emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor radios and officer status, relay updates, and coordinate with neighboring agencies.

The role demands accuracy, calm under pressure, and strict confidentiality. A high school diploma is commonly required; on-the-job training is possible for entry-level.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• You should type accurately and understand spoken information.
• Communicate clearly by radio and learn jurisdiction geography.
• Access to CJIS may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing speed

Active listening

Multitasking

Dispatch procedures

Geography knowledge

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Canyon, CA seeks Police Dispatchers who receive emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor radios and officer status, relay updates, and coordinate with neighboring agencies.

The role demands accuracy, calm under pressure, and strict confidentiality. A high school diploma is commonly required; on-the-job training is possible for entry-level.