Critical Infrastructure Engineer I

Flexential; Atlanta (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Telehealth, Dental, Vision

401(k)

HSA/FSA

Life and AD&D

Disability insurance

PTO

Employee Assistance Program

Wellness Program

Rewards and Recognition

Job summary

Flexential is seeking an entry-level Operations Technician for its Douglasville, GA data centers. You will perform preventive/corrective maintenance on electrical, mechanical, and HVAC systems to uphold 99.999% uptime and SLA compliance.

You will collaborate with the TAC team, participate in change windows, and support power provisioning as needed. On-site presence is required; on-call duties may include off-hours/weekends.

Qualifications

• 1 year of data center experience.
• 1+ years of root cause analysis and troubleshooting/problem solving.
• Experience with building automation systems.
• 1+ years in a critical infrastructure environment.
• Understanding of electrical and mechanical systems in data centers.

Responsibilities

• Provide 24x7 facility on-call support to maintain 99.999% uptime.
• Monitor and maintain data center operations and equipment per SLAs.
• Read blueprints, specs, and SOPs to support maintenance and operations.
• Assist with disaster recovery drills and commissioning efforts.

Skills

Data center operations

Root cause analysis

Troubleshooting

Operational discipline

On-call readiness

Education

Associate's degree or higher in a relevant engineering discipline

Tools

Building automation

Job description

Position Summary

Responsibilities include learning and utilizing skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required. This is an entry-level position in the Regional Operations Team.

Key Responsibilities & Essential Job Functions

• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance, and repair of all mission-critical equipment and systems supporting 24x7 data center operations to achieve 99.999% uptime and 100% compliance with all customer SLAs
• Read and interpret blueprints, engineering specifications, project plans, and other technical documents
• Drive change toward operational excellence goals
• Identify constraints and propose solutions
• Assist in disaster recovery "dry run" exercises
• Assist in commissioning efforts
• Maintain AHJ requirements
• Maintain and implement change windows per company policies
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
• Assist with off-hours and weekend maintenance activities when required
• Assist with reports on customer utilization, including space and power
• Read Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for all maintenance and operational aspects of the data center
• Perform assigned facility rounds to ensure proper equipment operation, aesthetics, and cleanliness
• Monitor and respond to facility equipment alerts
• Perform other duties as assigned by management

Required Qualifications

• 1 year of data center experience
• 1+ years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 1+ years of experience within a critical infrastructure environment
• Basic understanding of the electrical and mechanical systems involved in critical data center operations, including:
• Feeders
• Transformers
• Generators
• Switchgear
• UPS systems
• ATS units
• PDU units
• Chillers
• Pumps
• Air handling units
• CRAH units
• Applicable military experience
• Applicable trade experience
• A minimum of 30 hours a week will be devoted to work directly related to the Douglasville, GA Data Centers, with physical presence required at the Douglasville site

Preferred Qualifications

• Electrical or mechanical certifications
• Associate's degree or higher in a relevant engineering discipline
• 2+ years of experience working in data centers with an emphasis on building and equipment operation
• Engages in management, soft skill, and emotional intelligence training
• Meets/exceeds functional and technical depth and complexity

Physical Requirements

• Ability to sit for extended periods of time
• Walk or stand for 50% of the time
• Moderate or advanced keyboard usage
• Lift up to 50 lbs.
• Travel up to 5% of the time

Safety Hazards

• Chemical
• Electrical
• Ergonomics
• Climb ladders
• Mechanical lift
• Noise
• Temperature Extremes
• Trip/Fall
• Driving (must possess valid driver's license and insurance)

Compensation

Base Pay Range: The hourly salary offered for this position is estimated to be $32.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

Benefits Of Working At Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits

Benefits are subject to change at the Company's discretion.

Work Location Eligibility

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information.

EEOC Statement

Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.