Critical Fire Dispatch Specialist

County Emergency Communications; Hingham (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Hingham, MA seeks a Fire Dispatcher to coordinate emergency responses, receive incident data, and maintain clear communications with responding crews. The role emphasizes accurate data handling, adherence to response plans, and rapid dissemination of information to update units in the field.

Candidates should have a high school diploma or GED, comfort with computer systems, maps, and radio communication; fire dispatch or EMS training may be required for certain

Qualifications

• High school diploma or GED commonly required.
• Comfort with computer systems, data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Multitasking

Communication

Computer literacy

Education

High school diploma or GED

Tools

Computer systems

Radio consoles

Job description

County Emergency Communications in Hingham, MA seeks a Fire Dispatcher to coordinate emergency responses, receive incident data, and maintain clear communications with responding crews. The role emphasizes accurate data handling, adherence to response plans, and rapid dissemination of information to update units in the field.

Candidates should have a high school diploma or GED, comfort with computer systems, maps, and radio communication; fire dispatch or EMS training may be required for certain