Critical Environment Technician (Night Shift)

Source Point Staffing; Milwaukee (WI); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Critical Environment Technician, where you will play a vital role in maintaining the infrastructure of a global leader in cloud services. This position involves monitoring and troubleshooting critical equipment, ensuring safety and security standards are upheld, and developing operational procedures. You will work in a dynamic environment that values innovation, collaboration, and a commitment to sustainability. If you're passionate about technology and eager to contribute to a culture of excellence, this opportunity is perfect for you.

Qualifications

• Experience in monitoring and maintaining critical environment equipment.
• Ability to troubleshoot and respond to system alarms effectively.

Responsibilities

• Perform monitoring and inspections of critical environment equipment.
• Conduct planned and corrective maintenance on HVAC and mechanical systems.

Skills

Monitoring and Inspections

Troubleshooting Equipment

Safety and Security Standards

Developing Operating Procedures

Education

High School Diploma or Equivalent

Technical Certification (HVAC, Electrical)

Tools

CMMS Software

Telemetry and Control Systems

Job description

Overview

As a Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will help maintain the critical infrastructure that keeps our datacenters operational. Your responsibilities include performing basic monitoring and inspections, maintenance, troubleshooting equipment, enforcing safety and security standards, and developing operating procedures (MOPs and SOPs).

About CO+I

Microsoft's Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I Critical Environment Technician, you will deliver core infrastructure for services like Bing, Office 365, Xbox, OneDrive, and Azure. Our global infrastructure includes over 200 datacenters across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. We prioritize environmental sustainability and continuous growth to meet evolving business needs.

Our Mission and Culture

Microsoft's mission is to empower every person and organization to achieve more. We foster a growth mindset, innovation, collaboration, and a culture of inclusion based on respect, integrity, and accountability.

Responsibilities

1. Equipment and Systems Operations
2. Perform monitoring, inspections, and assessments of critical environment equipment such as controls, HVAC, mechanical systems, and building grounds.
3. Understand and respond to system alarms, escalating issues as per policies.
4. Use telemetry and control systems to monitor site status, analyze events, and identify critical alarms.
5. Track asset data and work orders using CMMS, documenting all activities accurately.
6. Respond safely to abnormal conditions, participate in incident analysis, and develop or follow emergency procedures.

1. Equipment and Systems Maintenance
2. Perform planned, predictive, and corrective maintenance and repairs within trained disciplines, following safety procedures.
3. Document work, prioritize tasks, and communicate effectively with team members and vendors.
4. Troubleshoot equipment issues independently, escalate when necessary, and ensure system parameters are maintained.
5. Coordinate with third-party contractors, ensuring safety and scope compliance.
6. Complete reports and develop or update operational procedures to ensure safety and reliability.

1. Critical Environment Culture
2. Follow safety and security protocols, participate in training, and promote a safe working environment.
3. Recognize unsafe conditions, escalate concerns, and support continuous safety improvements.

Physical and Other Requirements

• Occasional ladder climbing, frequent stairs and ramps, prolonged standing.
• Occasional lifting of up to 50 lbs, pushing or pulling 50-75 lbs with assistance.
• Normal visual acuity and color vision for electrical work.

Embody our culture and values in all aspects of work.