Critical EMS Dispatcher: Fast-Paced Medical Calls

County Emergency Communications; Grants Pass (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Grants Pass, OR, is seeking Emergency Medical Dispatchers to gather patient data, establish priorities, and support the coordination of emergency resources. The role may involve providing approved instructions before responders arrive and following medical dispatch protocols.

Responsibilities include receiving calls, confirming locations, and dispatching ambulance resources as needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• There may be sponsored training or requirement for Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Grants Pass, OR, is seeking Emergency Medical Dispatchers to gather patient data, establish priorities, and support the coordination of emergency resources. The role may involve providing approved instructions before responders arrive and following medical dispatch protocols.

Responsibilities include receiving calls, confirming locations, and dispatching ambulance resources as needed.