Emergency Medical Dispatcher: Fast-Paced, Protocol-Driven

County Emergency Communications; Rickreall (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Rickreall, OR is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and assign ambulance resources. Dispatchers follow medical protocols and oversight requirements, providing protocol-based instructions when needed.

Applicants may need CPR certification or other related coursework; EMT/paramedic credentials are not universal requirements. Extended console work, shift work, and overtime may apply.

Qualifications

• High school diploma or equivalent is required; CPR/EMD training may be required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive and assess emergency calls for illness, injury, or other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority using approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.
• Follow protocols and medical oversight in all actions.

Skills

Emergency dispatch

Call handling

Multitasking

Clear communication

Education

High school diploma

Job description

County Emergency Communications in Rickreall, OR is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and assign ambulance resources. Dispatchers follow medical protocols and oversight requirements, providing protocol-based instructions when needed.

Applicants may need CPR certification or other related coursework; EMT/paramedic credentials are not universal requirements. Extended console work, shift work, and overtime may apply.