Critical EMS Dispatcher & Communications Specialist

Dilkon Medical Center | Winslow Indian Health Care Career Page; Winslow (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Winslow Indian Health Care Center in Winslow, AZ seeks an experienced dispatcher to manage EMS communications and logistics. You will receive 911 and internal calls, prioritize requests, and direct personnel via phone or radio to ensure swift patient care.

Requirements include a High School Diploma, AZ EMT certification, BLS, a valid driver’s license, and the ability to pass a background check. Bilingual Navajo skills are preferred and confidentiality is essential.

Qualifications

• High School Diploma required.
• Arizona EMT certification and BLS.
• Bilingual English and Navajo preferred.
• Valid unrestricted driver’s license.
• Background check and suitability for Indian Child Protection Act.

Responsibilities

• Receive and process 911 calls and intrafacility requests.
• Obtain critical information from callers and relay to EMS teams.
• Direct movement of ambulances and monitor field status.
• Maintain detailed logs for QA, risk management and billing support.
• Ensure confidentiality and comply with policies.

Skills

Outlook

Word

Excel

PowerPoint

Radio systems

Communication

Multitasking

Education

High School Diploma

EMT certification

BLS

Tools

Outlook

Word

Excel

PowerPoint

Job description

Winslow Indian Health Care Center in Winslow, AZ seeks an experienced dispatcher to manage EMS communications and logistics. You will receive 911 and internal calls, prioritize requests, and direct personnel via phone or radio to ensure swift patient care.

Requirements include a High School Diploma, AZ EMT certification, BLS, a valid driver’s license, and the ability to pass a background check. Bilingual Navajo skills are preferred and confidentiality is essential.