Critical EMS Dispatcher - 24/7 Emergency Communications

County Emergency Communications; Boulder (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Boulder, Utah, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and provide protocol-based instructions. The role involves coordinating ambulance resources, determining response priorities, and maintaining accurate call documentation under oversight protocols.

Applicants typically need a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Boulder, Utah, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and provide protocol-based instructions. The role involves coordinating ambulance resources, determining response priorities, and maintaining accurate call documentation under oversight protocols.

Applicants typically need a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not universally required.