Critical Campus Safety Dispatcher

stevens; Hoboken (NJ); Vor Ort; USD 30.000 - 39.000; Vollzeit

Zusammenfassung

The Campus Police Dispatcher at Stevens Institute of Technology in Hoboken provides the first point of contact for emergency and routine requests, prioritizes information, dispatches resources, and maintains situational awareness to support campus safety.

The role requires calm, clear, confidential communication, adherence to policy and protocols, sound judgment, and the ability to operate across multiple systems in a continuously running public safety environment.

Qualifikationen

• High school diploma or equivalent; relevant public safety, security, communications, customer service, or emergency-management experience preferred.
• Minimum of one year of experience in public safety dispatching, emergency communications, security communications, call-center operations, or a closely related field.

Aufgaben

• Receive and process emergency and non-emergency calls, alarms, radio traffic, text contacts, and other communications.
• Dispatch campus police and coordinate fire, EMS, municipal police, and other resources.
• Maintain officer status, location, welfare, and assignments; elevate emergency traffic when needed.
• Operate department radio, telephone, records, alarm-monitoring, and related systems; monitor alerts.

Kenntnisse

Public safety dispatch

Emergency communications

Customer service

Multitasking

De-escalation

Ausbildung

High school diploma or equivalent

Tools

Radio dispatch systems

Alarm-monitoring systems

Rave Guardian

Access-control software

Incident reporting software

Jobbeschreibung

The Campus Police Dispatcher at Stevens Institute of Technology in Hoboken provides the first point of contact for emergency and routine requests, prioritizes information, dispatches resources, and maintains situational awareness to support campus safety.

The role requires calm, clear, confidential communication, adherence to policy and protocols, sound judgment, and the ability to operate across multiple systems in a continuously running public safety environment.