Public Safety Dispatcher & Communications Officer

New Jersey Institute of Technology; Deck (NY); On-site; USD 42,000 - 57,000; Full time

Job summary

New Jersey Institute of Technology (NJIT) is seeking a Security Officer/Dispatcher to assist with the operation of the Department of Public Safety Telecommunications Center. The role involves handling emergency and non-emergency calls, coordinating with police, fire, EMS and university departments, and supporting on-scene officers with critical information.

The position reports to the Chief of Police and is based at NJIT Police Headquarters.

Qualifications

• High School Diploma or GED required.
• Less than 1 year of relevant work experience.

Responsibilities

• Acknowledge and transmit radio calls for emergency and non-emergency service.
• Contact and receive phone calls from various public and private services and university departments.
• Receive and transmit calls on both Physical Plant and HVAC radio; monitor NJIT police, SPEN, and Newark radio communications.
• Dispatch Police Officers and Public Safety Officers on assignment in accordance with departmental policy and procedure.
• Maintain the security of equipment, keys, and reports on his/her duty shift.
• Maintain and operate the CAD system; monitor and manipulate CCTV systems.
• Monitor AMAG alarm system, including door alarms and fire alarms.
• Provide on-scene officers with information obtained from NCIC, NJIS and AOCTELE.
• Under the direction of the Shift Sergeant or designated supervisor, provide assistance and protection to persons and property in and about NJIT owned and leased buildings, office grounds and parking areas.
• Maintain orderly conditions and take measures to assure observance of the law.
• Safety and Security Coordination - ensure safety and security to persons and property in NJIT premises.

Education

High School Diploma/GED

Job description

New Jersey Institute of Technology (NJIT) is seeking a Security Officer/Dispatcher to assist with the operation of the Department of Public Safety Telecommunications Center. The role involves handling emergency and non-emergency calls, coordinating with police, fire, EMS and university departments, and supporting on-scene officers with critical information.

The position reports to the Chief of Police and is based at NJIT Police Headquarters.