CRISIS WORKER
Resources for Human Development
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Benefits offered by this job
Job summary
Resources for Human Development’s New Perspectives Crisis Services seeks Crisis Workers to provide immediate support during mental health crises. This role includes residential crisis services, telephone support, and mobile crisis response to help stabilize individuals and connect them to ongoing care.
The position requires a relevant degree or RN/licensed credential, plus 2 years of behavioral health experience for some pathways. Comprehensive benefits and training are provided.
Qualifications
- Education and experience as listed in qualifications section.
- Candidates may include licensed RN or related social services experience.
- Ability to meet employment screening and clearance requirements.
Responsibilities
- Provide immediate, compassionate support to individuals in mental/behavioral health crises.
- Deliver direct client care in short-term crisis stabilization and residential settings.
- Conduct intake assessments, safety evaluations, and crisis stabilization planning.
- Monitor well-being and maintain a safe, supportive, and therapeutic environment.
- Respond to crisis calls with emotional support, assessment, and intervention.
- Develop safety plans and connect clients with ongoing mental health, medical, and community resources.
- Coordinate with law enforcement, EMS, hospitals, and social service agencies as needed.
- Complete timely documentation per program and regulatory requirements.
Skills
Education
Tools
Job description
Full-Time
$22.25/hour
DailyPay Available
Help People Heal Crisis Worker
At Resources for Human Development (RHD), we believe everyone experiencing a mental or behavioral health crisis deserves compassionate, respectful, and timely support.
We’re seeking dedicated professionals to join our New Perspectives Crisis Services team as Crisis Workers. In this role, you’ll provide immediate support to individuals experiencing mental health and behavioral health crises through residential crisis services, telephone support, and mobile crisis response. You’ll help individuals stabilize, develop safety plans, access appropriate resources, and connect with ongoing care.
For more than 50 years, Resources for Human Development (RHD) has been dedicated to improving lives through high-quality, person-centered behavioral health and human services.
Our employees play a vital role in helping individuals achieve greater stability, independence, and success while promoting dignity, respect, inclusion, and personal choice.
Every day, our team members make a meaningful impact by meeting people where they are and helping them move toward greater stability and wellness.
Why Join Our Team?
- $22.25/hour Competitive Compensation
- DailyPay - Access Your Earned Wages Before Payday
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Wellness Programs
- Employee Referral Bonuses
- Company-Paid Training
- Paid Training Programs
- Professional Development Opportunities
- Certification Opportunities
- Leadership Development Programs
- Career Advancement Opportunities
- Opportunities Across Multiple Service Lines
- Support Individuals During Times of Crisis
- Help People Stabilize and Connect to Ongoing Care
- Provide Compassionate, Trauma-Informed Support
- Strengthen Individuals, Families, and Communities
- Join a Mission-Driven Behavioral Health Team
- Provide immediate, compassionate support to individuals experiencing mental or behavioral health crises
- Provide direct client care and support in short-term crisis stabilization and residential settings
- Complete intake assessments, safety evaluations, and individualized crisis stabilization plans
- Monitor individuals’ well-being and help maintain a safe, supportive, and therapeutic environment
- Answer crisis calls and provide emotional support, assessment, and crisis intervention
- Use active listening and trauma-informed communication when supporting individuals in distress
- Develop collaborative safety plans and connect individuals with mental health, medical, and community resources
- Respond to individuals experiencing crises in community, home, and other settings through mobile crisis services
- Collaborate with law enforcement, EMS, hospitals, clinical providers, and social service agencies when appropriate
- Provide crisis de-escalation, stabilization interventions, and support in identifying appropriate levels of care
- Assist individuals and families with referrals, community resources, and linkage to ongoing services
- Complete accurate, timely, and confidential documentation according to program and regulatory requirements
- Compassionate
- Calm Under Pressure
- Dependable
- Trauma-Informed
- Team-Oriented
- Professional
- Strong Communicator
- Committed to Helping Others
Applicants must meet applicable education and experience requirements, which may include:
- Bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, nursing, counseling, or a related field, OR
- Bachelor’s degree with major coursework in anthropology, political science, history, criminal justice, theology, education, or a related field plus 2 years of behavioral health direct-care experience, OR
- Licensed Registered Nurse, OR
- High School Diploma/GED with at least 12 semester credit hours in sociology, social welfare, psychology, gerontology, or another social science plus 2 years of human services experience, including 1 year of behavioral health direct-care experience
- Valid driver’s license and personal vehicle
- Ability to meet applicable employment screening and clearance requirements
- Experience in behavioral health, mental health, crisis intervention, residential care, or human services
- Crisis de-escalation and behavioral intervention skills
- Strong interpersonal, communication, and problem-solving abilities
- Basic computer and internet skills
- CPR and First Aid certifications
- Full-Time
- Schedule flexibility based on program needs
- Evening and weekend availability may be required
- Ability to work across crisis service settings as needed
- Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs as required
- Ability to drive a vehicle and respond within community-based environments
- Ability to meet the physical demands of the position, including lifting requirements
- Ability to perform essential job functions with or without reasonable accommodation
Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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