CLINICAL SUPERVISOR

Apis Services, Inc.; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

DailyPay

Wellness Programs

Employee Referral Bonuses

Career Advancement Opportunities

Job summary

Apis Services, Inc. administers employment for Resources for Human Development’s Alternative Dispatch Team. The Clinical Supervisor role involves hands-on clinical work, field supervision, and real-time consultation to Behavioral Health First Responders (BHFRs) during crises.

The position emphasizes trauma-informed practice, documentation in the EHR, and collaboration with the Clinical Director to ensure program standards are met. Night and weekend coverage may be required.

Qualifications

• Master’s degree in psychology, social work, or related field.
• Active clinical license as required by state/local regulations (e.g., LPC, LCSW).
• At least five years of experience with mental health and related populations.
• Minimum of three years providing supervision or lead clinical support to front-line staff.
• CJIS certification required upon hire.
• Ability to work flexible hours, including nights and weekends during emergencies.

Responsibilities

• Respond to behavioral health crises in the community as part of the Alternative Dispatch Team.
• Provide real-time clinical consultation to BHFRs in the field and remotely during crisis responses.
• Conduct screenings and assessments using validated tools to assess risk, mental health needs, trauma, substance use, and safety concerns.
• Lead and support crisis interventions using trauma-informed and recovery-oriented practices.
• Provide follow-up clinical guidance to BHFRs after crisis responses.
• Document all clinical interactions accurately in the EHR.
• Provide day-to-day clinical supervision and coaching to BHFRs during shifts and in the field.
• Review and approve clinical documentation for quality and billing support.
• Serve as rendering provider when needed, per licensure and billing requirements.
• Provide required supervision hours for staff seeking licensure as per state standards.
• Deliver clinical training and skills development to BHFRs, including crisis intervention techniques and documentation standards.
• Support implementation of program policies and QA initiatives.
• Identify trends, risks, and training needs from field work and elevate to leadership.
• Coordinate and facilitate services for participants in collaboration with BHFRs and leadership.
• Complete all assigned duties during shifts, including evenings, weekends, or extended hours.

Skills

Leadership in clinical supervision

Crisis intervention

Communication skills

Education

Master’s Degree in Psychology, Social Work, or a related field

Active clinical license (LPC/LCSW/etc.)

CJIS Certification

Tools

CJIS Certification

Job description

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

No experience required for many positions. Paid training provided.

About RHD

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

The Alternative Dispatch Team provides rapid, face-to-face mobile response to individuals calling 911 for behavioral health crises. The Alternative Dispatch Team Clinical Supervisor is a non-exempt, working supervisor who provides in-person and remote clinical consultation and direct field support to Behavioral Health First Responders (BHFRs) before, during, and after crisis responses. This role is highly hands-on and operational. The Clinical Supervisor spends the majority of time delivering direct clinical services, field-based supervision, documentation, and real-time consultative support. While this role provides supervision and guidance to staff, it does not exercise independent executive or administrative discretion as defined under FLSA exemption tests and is therefore classified as non-exempt. The Clinical Supervisor partners closely with the Clinical Director to support day-to-day clinical operations, staff readiness, quality assurance, and adherence to program standards and best practices

Why Join Our Team?

• DailyPay - Access Your Earned Wages Before Payday
• Wellness Programs
• Employee Referral Bonuses
• Career Advancement Opportunities

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Strengthen Communities

What You’ll Do

As a Clinical Supervisor, you will:

Direct Clinical Support (Primary Function)

• Respond to behavioral health crises in the community as part of the Alternative Dispatch Team.
• Provide real-time clinical consultation to BHFRs in the field and remotely during crisis responses.
• Conduct screenings and assessments using validated tools to assess risk, mental health needs, trauma, substance use, and safety concerns.
• Lead and support crisis interventions using trauma-informed and recovery-oriented practices.
• Provide follow-up clinical guidance to BHFRs after crisis responses.
• Document all clinical interactions accurately and in a timely manner in the Electronic Health Record (EHR).

Staff Supervision and Clinical Oversight

• Provide day-to-day clinical supervision and coaching to BHFRs during shifts and in the field.
• Review and approve clinical documentation and notes as required for quality and billing support.
• Serve as a rendering provider when needed, consistent with licensure and billing requirements.
• Provide required clinical supervision hours for staff seeking licensure, in accordance with state licensing board standards.

Training and Quality Assurance

• Provide clinical training and skills development to BHFRs, including crisis intervention techniques and documentation standards.
• Support implementation of program policies, procedures, and continuous quality improvement initiatives.
• Identify trends, risks, and training needs observed during field work and elevate them to program leadership as appropriate.

Operational Support

• Coordinate and facilitate services for program participants in collaboration with BHFRs and program leadership.
• Complete all assigned duties during scheduled shifts, including evenings, weekends, or extended hours as required.

Other Duties

• Perform other job-related duties as assigned by the Clinical Director.

Who We’re Looking For

You may be a great fit if you are:

• Committed to Helping Others

Qualifications

Required:

Education and Experience:

• Master’s Degree in Psychology, Social Work, or a related field.
• Active clinical mental health license as required by state or local regulations (e.g., LPC, LCSW, LSW).
• Minimum of five (5) years of experience working with individuals with mental health challenges, developmental disabilities, substance use disorders, homelessness, or related populations.
• Minimum of three (3) years providing clinical supervision or lead clinical support to front-line staff.
• Ability to work flexible hours, including nights, weekends, and extended shifts during emergencies.

Additional Requirements

• CJIS Certification required upon hire.

Physical Requirements (If Applicable)

• Ability to lift up to 50 pounds
• Ability to stand, walk, bend, and assist individuals as needed
• Ability to perform essential job functions with or without reasonable accommodation

Some jobs pay the bills.

Some jobs build careers.

This job changes lives.

Join our team and become the reason someone has a better day.

About Our Organization

RDH is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.