CLINICAL DIRECTOR

ADP, Inc.; New Orleans (LA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

DailyPay

401(k)

Paid Time Off

Employee Assistance Program

Wellness Programs

Company-Paid Training

Clinical Leadership Experience

Crisis Services Leadership

Professional Development Opportunities

Program Development Experience

Leadership Development Programs

Job summary

Resources for Human Development (RHD) in New Orleans is seeking a fully licensed Clinical Director for the Mobile Crisis Intervention Unit (MCIU). This full-time leadership role oversees clinical operations, supervision, quality oversight, and program development to deliver innovative crisis intervention services.

You will lead a team of clinicians and supervisors, ensure evidence-based practices, and drive service quality while aligning with regulatory standards and organizational mission.

Qualifications

• Master's degree or higher in social work or related field required.
• Fully licensed LCSW or LPC required.
• 3–5 years of clinical experience in behavioral health settings.
• 2 years of clinical supervision experience.
• Strong knowledge of the DSM and clinical standards.
• Experience providing clinical leadership and oversight.

Responsibilities

• Provide clinical leadership, supervision, and quality oversight for crisis intervention services.
• Ensure services meet local, state, federal, and industry standards.
• Develop and monitor program metrics to support quality and staff performance.
• Lead program development and collaborate with leadership on evidence-based practices.
• Promote trauma-informed, recovery-oriented care and ethical practice.
• Represent the program with internal and external stakeholders.

Skills

Clinical leadership

Staff supervision

Crisis intervention

HIPAA compliance

Education

Master's degree or higher in Social Work, Counseling, Psychology, or related Human Services field

Fully Licensed LCSW or LPC

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CLINICAL DIRECTOR

Regular Full Time Management New Orleans, LA, US

3 days ago Requisition ID: 10440

Salary: $80,000.00 Annually

Lead Clinical Innovation. Transform Crisis Response. Change Lives.

Clinical Director

Resources for Human Development (RHD) | New Orleans Mobile Crisis Intervention Unit (MCIU)
New Orleans, LA
Full-Time | Salaried
$80,000 Annually
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking a highly skilled and compassionate Clinical Director to join the New Orleans Mobile Crisis Intervention Unit (MCIU).

This is a unique leadership opportunity for a fully licensed mental health professional who is passionate about crisis intervention, clinical excellence, and innovative community-based behavioral health services. As Clinical Director, you’ll provide clinical leadership, quality oversight, staff supervision, and program development for one of the most innovative emergency behavioral health response programs in the region.

If you’re ready to lead a team making a direct impact on individuals experiencing behavioral health crises while helping shape the future of crisis response services, we’d love to hear from you.

About MCIU

The New Orleans Mobile Crisis Intervention Unit (MCIU) is an innovative community-based crisis response program developed through a partnership between Resources for Human Development and the City of New Orleans.

As the fourth branch of the city’s emergency response system, MCIU works directly with 911 dispatch to provide an alternative response to behavioral health crises. Licensed mental health professionals, peer specialists, and crisis workers respond directly to individuals in crisis with a focus on stabilization, support, assessment, and connection to appropriate services.

Operating 24 hours a day, 7 days a week, 365 days a year, MCIU provides compassionate, recovery-oriented responses that reduce unnecessary involvement of emergency departments, law enforcement, and other emergency responders while helping individuals receive the right care at the right time.

Why Join Our Team?

• DailyPay, access your earned wages before payday
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Clinical Leadership Experience
• Crisis Services Leadership
• Professional Development Opportunities
• Program Development Experience
• Leadership Development Programs

Meaningful Work That Matters

• Lead innovative community-based crisis services
• Improve behavioral health outcomes in New Orleans
• Support individuals experiencing mental health crises
• Supervise and develop clinical professionals
• Strengthen quality and effectiveness of crisis intervention services
• Help shape the future of behavioral health crisis response

What You’ll Do

As the Clinical Director, you will provide clinical assessment, leadership, supervision, quality oversight, and program development for specialized crisis intervention services.

You’ll work closely with program leadership to ensure clinical excellence, support evidence-based interventions, strengthen service quality, and ensure the program remains responsive to emerging clinical trends and best practices.

Your Responsibilities May Include:

Leadership & Staff Oversight

• Provide clinical and operational supervision to clinical and direct service staff.
• Supervise Clinicians, Clinical Coordinators, Clinical Managers, Supervisors, and frontline personnel.
• Promote a culture of professionalism, quality care, employee engagement, and accountability.
• Support staff development, coaching, mentoring, and performance improvement.
• Develop and monitor program metrics that support quality services and staff performance.
• Foster an environment that reflects RHD's mission and values.

Clinical Quality & Oversight

• Provide oversight of clinical programming and service delivery.
• Monitor clinical quality and effectiveness of services.
• Ensure services are delivered according to local, state, federal, and industry standards.
• Support quality assurance initiatives and continuous quality improvement efforts.
• Maintain high standards of clinical integrity and excellence.
• Ensure documentation and services meet applicable clinical and regulatory requirements.

Clinical Development & Innovation

• Identify emerging clinical trends and evidence-based practices.
• Collaborate with leadership in making clinically informed program decisions.
• Promote a therapeutic environment focused on recovery, safety, harm reduction, and risk reduction.
• Support development and implementation of innovative clinical practices.
• Strengthen crisis intervention services through ongoing evaluation and improvement.
• Ensure services remain responsive to community needs and behavioral health trends.

Treatment Planning & Clinical Supervision

• Review and approve treatment plans and clinical authorizations.
• Ensure clinical interventions are appropriate, effective, and individualized.
• Provide consultation and guidance on complex clinical cases.
• Support crisis intervention planning and service coordination.
• Monitor clinical outcomes and recommend improvements when needed.
• Promote trauma-informed and recovery-oriented service delivery.
• Collaborate closely with the Program Director and leadership team.
• Participate in strategic planning and program development.
• Build strong working relationships with internal and external stakeholders.
• Help strengthen partnerships with behavioral health providers and community organizations.
• Represent the program professionally within the community and organization.
• Perform additional duties as assigned.

Who We're Looking For

You may be a great fit if you are:

A fully licensed behavioral health professional
Passionate about crisis intervention and behavioral health services
An effective clinical leader and supervisor
Experienced in working with individuals with complex mental health needs
Skilled in staff coaching and professional development
Committed to trauma-informed and recovery-oriented care
Comfortable making clinical decisions in fast-paced environments
Knowledgeable about behavioral health regulations and standards
A collaborative and effective communicator
Dedicated to quality improvement and clinical excellence

Qualifications

Required

• Master's Degree or higher in Social Work, Counseling, Psychology, or a related Human Services field
• Fully Licensed LCSW or LPC required
• Minimum of 3-5 years of clinical experience supporting individuals with specialized behavioral health needs
• Minimum of 2 years of clinical supervision experience
• Strong knowledge of the current DSM
• Experience providing clinical leadership and oversight
• Strong written, verbal, organizational, and problem-solving skills

Additional Requirements

• Valid Driver's License
• Current vehicle registration
• Ability to travel throughout the community as needed
• Ability to complete required background clearances
• Ability to maintain confidentiality and follow HIPAA requirements

Schedule & Compensation

• Full-Time
• New Orleans, Louisiana
• Mobile Crisis Intervention Unit (MCIU)
• Schedule flexibility may be required based on program needs.
• Evening, weekend, and location flexibility may be required.

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, twist, reach, and climb stairs.
• Ability to drive a vehicle as required.
• Ability to lift up to 50 pounds as needed.
• Ability to work across multiple locations and community settings.
• Ability to perform essential job functions with or without reasonable accommodation.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.