Crisis Stabilization Specialist — Behavioral Health Tech

City of Lincoln; Glendale (AZ); On-site; USD 40,000 - 47,000; Full time

Job summary

iCare Health Services, LLC is seeking a compassionate Crisis Stabilization Behavioral Health Technician (BHT) to join our crisis team in Glendale, AZ. The role provides continuous observation, behavioral monitoring, therapeutic engagement, and safety interventions for individuals in crisis.

The BHT collaborates with nurses, clinicians, and case managers to support stabilization and transition to appropriate care.

Qualifications

• Must be at least 18 years of age.
• Arizona/iCare qualification requirements for a Behavioral Health Technician (BHT).
• Experience in crisis stabilization, psychiatric care, behavioral health, SUD treatment, or high-acuity settings.
• Experience with suicidal ideation, psychosis, agitation, or behavioral dysregulation.
• Must elevate changes in patient condition to licensed personnel.
• Must complete required crisis/de-escalation and safety training.
• CPR/First Aid certification required or within timeframe.
• Arizona Fingerprint Clearance Card required when applicable.
• Competency in patient observation, safety monitoring, and documentation.

Responsibilities

• Maintain patient observation and safety monitoring per procedures.
• Report changes in behavior, mood, or safety concerns to licensed staff.
• Provide therapeutic engagement and supportive interaction during stabilization.
• Assist with crisis and safety plan implementation as directed.
• Use verbal de-escalation techniques and crisis-prevention methods.
• Elevate urgent safety concerns immediately to staff.
• Conduct environmental and safety checks.
• Support admission, observation, stabilization, discharge, and transfer workflows.
• Assist with meals, hygiene, and activities of daily living.
• Document progress notes, safety checks, and records accurately and promptly.
• Communicate observations during shift handoffs and team discussions.
• Support transitions to outpatient or other levels of care.

Skills

Crisis stabilization

Behavioral health

Observation

De-escalation

EHR/EMR usage

Tools

EHR/EMR

Job description

iCare Health Services, LLC is seeking a compassionate Crisis Stabilization Behavioral Health Technician (BHT) to join our crisis team in Glendale, AZ. The role provides continuous observation, behavioral monitoring, therapeutic engagement, and safety interventions for individuals in crisis.

The BHT collaborates with nurses, clinicians, and case managers to support stabilization and transition to appropriate care.