24/7 Behavioral Health Tech: Crisis Stabilization & Support

Mind 24-7; Phoenix, Northern (AZ, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401(k)

Job summary

Mind 24-7 in Phoenix seeks a Behavioral Health Technician (BHT) to support patients in crisis stabilization and psychiatric care. You will work directly with nursing and clinical teams to maintain a safe, therapeutic environment and respond to crises as the first line of interaction.

The role requires a High School Diploma or GED, 1–3 years in behavioral health (preferred), and a Fingerprint Clearance Card or ability to obtain one. Excellent communication and calm under pressure are essential.

Qualifications

• High School Diploma or GED (required).
• 1–3 years of experience in a behavioral health setting preferred.
• Finger Print Clearance Card (or ability to obtain upon hire).
• Strong communication, time management, and organizational skills.
• Ability to remain calm, compassionate, and effective in high-pressure situations.
• Basic understanding of psychiatric emergencies, de-escalation, and trauma-informed care.

Responsibilities

• Monitor and maintain patient safety and engagement during stabilization.
• Conduct patient safety screenings and personal property inventories upon admission.
• Respond to escalated behavior using therapeutic de-escalation techniques and, when necessary, administer restraint or seclusion interventions.
• Assist with activities of daily living (ADLs) including toileting, dressing, hygiene, and eating.
• Collect and document vitals, blood alcohol levels, urine drug screens, and pregnancy tests.
• Record all interactions, observations, and safety checks (Q30 monitoring) in the EHR.
• Support facility operations by ensuring a clean and organized environment, laundering patient clothing, and assisting with linens.
• Float between units as needed and participate in required supervision and ongoing training.
• Perform other duties as assigned to support patients and clinical teams.

Skills

Communication skills

Calm under pressure

Teamwork

Observation

Education

High School Diploma or GED

Job description

Mind 24-7 in Phoenix seeks a Behavioral Health Technician (BHT) to support patients in crisis stabilization and psychiatric care. You will work directly with nursing and clinical teams to maintain a safe, therapeutic environment and respond to crises as the first line of interaction.

The role requires a High School Diploma or GED, 1–3 years in behavioral health (preferred), and a Fingerprint Clearance Card or ability to obtain one. Excellent communication and calm under pressure are essential.