Crisis & Shelter Support Associate

Catholic Community Services of Southern Arizona; Sierra Vista (AZ); On-site; USD 32,000 - 44,000; Full time

Job summary

Catholic Community Services of Southern Arizona is seeking staff to support participants via crisis line screening, shelter operations, and access to community resources. The role emphasizes confidentiality, safety, and collaboration with local agencies.

The position requires strong communication skills, ability to handle stressful situations, and a willingness to assist with various duties as assigned. A high school diploma or GED is required, with CPR/First Aid certification preferred.

Qualifications

• Strong communication skills, both written and verbal.
• Ability to work with diverse populations and coordinate with partners.
• Comfort with handling crisis-related situations and confidential information.

Responsibilities

• Answer crisis line and screen admissions.
• Assist with shelter operations, meals, and participant care.
• Provide information on community resources and referrals.
• Maintain safety, confidentiality, and HIPAA-like privacy practices.
• Participate in meetings and complete required trainings.

Skills

Communication skills

Bilingual English/Spanish

Crisis support

Education

High School Diploma or GED

CPR/First Aid Certification

Job description

Catholic Community Services of Southern Arizona is seeking staff to support participants via crisis line screening, shelter operations, and access to community resources. The role emphasizes confidentiality, safety, and collaboration with local agencies.

The position requires strong communication skills, ability to handle stressful situations, and a willingness to assist with various duties as assigned. A high school diploma or GED is required, with CPR/First Aid certification preferred.