Crisis Shelter Advocate: DV/SA Support & Safety

Young Womens Christian Association Of Oklahoma City; Oklahoma City (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Retirement

Job summary

YWCA Oklahoma City seeks a Domestic Violence Shelter Advocate for daytime shifts, 7am–3pm, Monday through Friday, in a 24/7 shelter. The role includes answering crisis hotlines, assisting survivors with safety planning, completing intake assessments, and monitoring shelter safety and security.

Associate’s degree preferred; domestic violence advocacy experience preferred, bilingual preferred. Full-time benefits include health insurance, paid vacation and retirement.

Qualifications

• Associate’s degree is preferred but not required.
• Relevant domestic violence advocacy experience preferred, bilingual preferred.

Responsibilities

• Answer 24-hour crisis hotlines ( Domestic Violence Hotlines, Sexual Assault Hotlines, Oklahoma State Safeline, and shelter business lines).
• Assist survivors with safety planning and intentions for entering shelter by analyzing, interpreting and deducing active and potential lethality risk factors.
• Complete admission and initial intake assessments with survivors entering the shelter.
• Assist in maintaining adequate level of shelter supplies e.g., linen closet, cleaning supplies, etc.
• Monitor the security gate, cameras and entry to the shelter to comply with federal and state statutes regarding access to the shelter premises.
• Conduct a minimum of 2 shelter walk-throughs to ensure resident safety and check for facility needs.
• Maintain confidentiality and integrity of sensitive information related to residents and programs.
• Complete discharge procedures, update client data and review referrals and safety plans with clients as appropriate.
• Update clients’ case files as required by state statute and YWCA policy & procedures and record all transactions with residents in the files.
• Complete documentation to assure compliance with criteria and standards required by licensing and funding sources and complete necessary electronic entries and all required agency forms in a timely fashion.
• Maintain a friendly, safe environment for all shelter residents by following YWCA policies and procedures related to safety of residents and property and responding to resident conflicts and grievances.
• Complete appropriate agency forms to document critical incidents or injury on the premises, notifying supervisor immediately.
• Attend monthly staff meetings and consultations to continually advance knowledge, skills and abilities for assisting victims/survivors of domestic violence, sexual assault and stalking.
• Meet with supervisor on a regular basis to keep her apprised of events, problems, needs, etc.

Education

Associate’s degree

Job description

YWCA Oklahoma City seeks a Domestic Violence Shelter Advocate for daytime shifts, 7am–3pm, Monday through Friday, in a 24/7 shelter. The role includes answering crisis hotlines, assisting survivors with safety planning, completing intake assessments, and monitoring shelter safety and security.

Associate’s degree preferred; domestic violence advocacy experience preferred, bilingual preferred. Full-time benefits include health insurance, paid vacation and retirement.