Advocate - Overnight Support, Part Time

Domestic Violence Intervention Services, Inc.; Tulsa (OK); On-site; USD 18,000 - 27,000; Part time

Job summary

Domestic Violence Intervention Services, Inc. is seeking an Overnight Support Advocate to provide after-hours support for residents in the emergency shelter in Tulsa.

The role focuses on maintaining the shelter, helping clients access basic needs, and promoting wellness and safety within the facility. The ideal candidate is compassionate, reliable, and capable of handling multiple tasks while working in a fast-paced environment.

Qualifications

• Bachelor's degree in social work, psychology, or counseling or related field preferred.
• Experience with crisis intervention or shelter settings is a plus.
• Proven computer skills, including MS Office and basic database knowledge.

Responsibilities

• Provide after-hours support for all safe housing residents.
• Maintain emergency shelter and assist clients with basic needs.
• Conduct hourly shelter walkthroughs to ensure safety and needs are met.
• Document interactions and calls by shift end.
• Replenish supplies and prepare bedding for new residents.
• Create toiletry bags for incoming clients.
• Promote a safe, inclusive, and respectful environment for residents and staff.

Skills

Active listening

Client advocacy

Case management

Collaboration

Time management

Diversity & inclusion

Education

Bachelor's degree in social work, psychology, or counseling

Tools

Microsoft Office Suite

Job description

The philosophy of our organization is that all people have the right to live without fear, abuse, oppression, and violence. Our advocacy programs embrace the philosophy that people experiencing violence and/or abuse have the potential to control their lives and can be helped in doing so through support, information, and encouragement. We believe that our organization should model behavior that is nonviolent and uses power responsibly for personal and organizational action and growth.

Part-time

HOURS

10:30pm to 8:30am (30 hours/week)

Summary Of Description And Responsibilities

The Overnight Support Advocate will provide after-hours support for all safe housing residents. They play a crucial role in providing after-hours support and care to clients. This position is responsible for maintaining the emergency shelter, assisting clients with accessing basic needs, and promoting wellness and safety within the emergency shelter. The ideal candidate is compassionate, capable of handling multiple tasks efficiently, and is incredibly reliable.

Duties And Responsibilities

• Reflect and understand how identities could give advantages in the workplace—even if they are not asked for or earned—while others might experience disadvantages. Reflect on how our position and power may shift depending on the environment, the people, or the institutions at play. Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace.
• Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.
• Provide crisis intervention services for phone-in and walk-in survivors.
• Perform entries with accepted clients.
• Promote a positive environment within the shelter for both residents and employees.
• Every hour, complete a walk-through of the building to ensure client needs are met.
• Complete documentation of interactions and calls by the end of the shift.
• Replenish necessary supplies in resident rooms, including toilet paper, trash bins and bags, shampoo, and conditioner.
• Wash, fold, and restock bedding supplies to prepare for new residents.
• Create toiletry bags for incoming clients.
• Ensure all living spaces meet the shelter's cleanliness and safety standards through regular walk-throughs and inspections.
• Assist Shelter Facilities Support Specialist with cleaning and preparing rooms for new residents after a resident has left the program within 3-5 business days of their departure.
• Other duties and tasks may be assigned as business needs change

Tools And Equipment Used

Personal computer, including word processing software, database knowledge; electronic mail and internet knowledge; copy and fax machines; phone.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment includes office and criminal justice facilities. The noise level in the work environment is usually quiet but occasionally noisy.

Education

Bachelor's degree in social work, psychology, or counseling, is preferred, although other majors in a related field accepted, or any equivalent combination of education and/or experience.

Experience

None.

Knowledge, Skills, And Abilities

• Proven computer skills including Microsoft Office Suite are necessary.
• Understanding and sensitivity toward the issues involved in domestic violence, particularly as they relate
• survivors of any gender, race, socioeconomic status, religion, sexual orientation, etc.
• Ability to learn and grow trauma-informed, client-centered approaches
• Skills in individual advocacy and case management, with the ability to effectively facilitate and coordinate activity groups.
• Active listening skills and ability to engage clients in assessing needs, and problem solving.
• Ability to work with others in a collaborative decision-making process.
• Knowledge of or experience working with social justice issues, specifically intimate partner and gender-based domestic and sexual violence, and racial, class, gender, sexual orientation issues, and intervention/prevention services strongly preferred. Requires dedication to diversity, equity, and inclusion, excellent organizational skills, written and oral communication skills, attention to detail, and ability to prioritize work and tasks. Requires adaptability to produce and meet deadlines in a fast-paced, multi-task, and changing environment, with frequent pressure related to meeting deadlines and scheduling requirements. Must be able to work independently and as part of a team.
• Requires the ability to embrace, support, and integrate DVIS's philosophies to promote and demonstrate DVIS's commitment to diversity, inclusion, equity, and anti-racism.
• Diplomacy in confronting personal, individual, and internal discrimination requiring sharing and discussing personal identities relative to the work environment is strongly preferred.

Licences/Certifications

Valid Oklahoma driver's license; current CPR and First Aid certification preferred.