Crisis-Response Residential Aide (Per Diem)

HOUSING WORKS INC; New York (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Healthcare plans

PTO up to 30 days

Tuition reimbursement

Job summary

Housing Works Inc. seeks a Residential Aide (RA) to ensure wellbeing and safety of residents and staff during shifts. The RA provides crisis intervention as needed and works on 8am–4pm, 4pm–12am, or 12am–8am rotations, seven days a week.

Applicants must have at least one year of experience. Must obtain a Certificate of Fitness (S-95) within 80 days and complete annual compliance training in 30 days. Proficiency in Outlook, Word and Excel is required.

Qualifications

• At least one year of work experience.

Responsibilities

• Ability to prioritize and multi-task.
• Ability to work with the homeless population.
• Must possess a Certificate of Fitness for Supervision of Fire-Alarm Systems (S-95) within eighty (80) days of employment.
• Must complete annual compliance training in 30 days.
• Must use PPE provided by Housing Works during shift when required by Housing Works Policies and Procedures
• Excellent internal and external customer service skills and strong interpersonal skills.
• Good communication skills both verbally and written including the ability to communicate with all levels of management.
• Must be proficient in Microsoft Outlook, Word, and Excel.
• Ability to work under pressure.
• Ability to work with colleagues to solve problems.
• Ensure the safety, security and integrity of all residents and guests, as well as the physical environment of the facility.
• Conduct periodic facility walk-throughs.
• Always provide excellent customer service and confidentiality.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Provide screenings for all visitors, staff, and clients who enter subject to Housing Works’ requirements.
• Write and submit Shift Reports at the end of every shift

Skills

Customer service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Housing Works Inc. seeks a Residential Aide (RA) to ensure wellbeing and safety of residents and staff during shifts. The RA provides crisis intervention as needed and works on 8am–4pm, 4pm–12am, or 12am–8am rotations, seven days a week.

Applicants must have at least one year of experience. Must obtain a Certificate of Fitness (S-95) within 80 days and complete annual compliance training in 30 days. Proficiency in Outlook, Word and Excel is required.