Residential Aide: Crisis Support & Client Care

Services for the UnderServed; Rockaway (NJ); On-site; USD 22,000 - 31,000; Full time

Job summary

Services for the UnderServed is seeking a Residential Aide to provide shift coverage under supervision with a flexible, rotating schedule and weekend coverage. The role includes crisis intervention, medication monitoring, and documenting incidents while coordinating with treatment staff during overnight and weekend shifts.

The position requires a high school diploma or GED, with preferred but not required driver’s license and about 1 year of relevant experience in a residential setting.

Qualifications

• High School Diploma or GED required.
• Driver’s license preferred, not required.
• At least 1 year of work experience in residential treatment or similar setting.
• Ability to provide crisis intervention with maturity and responsibility.

Responsibilities

• Provide direct crisis intervention and prepare incident reports.
• Monitor clients when taking medications as needed.
• Inform staff about prescriptions that must be filled, especially overnight/weekends.
• Brief incoming shifts on facility status and client status.
• Give verbal and written warnings with appropriate consequences.
• Notify treatment staff via logbook or mailbox about concerns.
• Copy forms for store passes, cigarette distribution, meal checklists, etc.
• Serve as staff escort when necessary.
• Participate in training to enhance job-related skills.
• Attend staff meetings as required.
• Provide cafeteria coverage during meals and monitor bed area.
• Coordinate morning dispatches and petty cash/escorts as assigned.
• Escort clients as needed based on driver eligibility policy.
• Record hourly rounds in the communications logbook.
• Keep supervisor informed of relevant information about residents and the program.
• Perform other duties as requested by supervisor.

Education

High School Diploma or GED

Driver’s license preferred

1-year work experience

Crisis intervention skills

Job description

Services for the UnderServed is seeking a Residential Aide to provide shift coverage under supervision with a flexible, rotating schedule and weekend coverage. The role includes crisis intervention, medication monitoring, and documenting incidents while coordinating with treatment staff during overnight and weekend shifts.

The position requires a high school diploma or GED, with preferred but not required driver’s license and about 1 year of relevant experience in a residential setting.