Crisis Response Advocate

Nonprofit Connect; Kansas City (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Rose Brooks Center, a nonprofit domestic violence agency, seeks a full-time Crisis Response Advocate to provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence. This role serves primarily through the Bridge Program and law enforcement and is co-located at high-volume hospitals to support timely access to services.

The advocate performs safety planning, assists with Protective Orders and Victims' Compensation applications, connects survivors to RBC services

Qualifications

• One year or more experience working in a residential setting or crisis intervention role.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving skills.
• Strong time management skills and the ability to prioritize tasks.
• Valid driver’s license and proof of liability insurance.

Responsibilities

• Provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence.
• Assist survivors with safety planning and Emergency Ex Parte Orders of Protection and Crime Victims’ Compensation applications.
• Connect survivors to Rose Brooks Center services and community resources.
• Support the Bridge Program and Lethality Assessment Program (LAP) while collaborating across agency programs.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Problem solving

Customer service

Flexibility

Self-care awareness

Diversity sensitivity

Tools

Microsoft Office

Database systems

Job description

Rose Brooks Center, a nonprofit domestic violence agency, seeks a full-time, Crisis Response Advocate to provide survivor-centered, trauma-informed, accessible, and inclusive crisis advocacy to survivors of domestic violence, primarily referred through the Bridge Program and law enforcement. This position is co-located at higher volume hospitals to maintain the support and utilization of the Bridge Program.

Crisis advocacy services include safety planning; assisting survivors with Emergency Ex Parte Orders of Protection and Crime Victims' Compensation applications; connecting survivors to Rose Brooks Center services and community resources; and providing follow‑up advocacy. The Crisis Response Advocate also supports the Bridge Program and Lethality Assessment Program (LAP) while collaborating across agency programs, multidisciplinary partners, and external systems to provide coordinated, survivor‑centered services that advance the agency's mission and values.

Other Aspects Of The Position

• Perform all job responsibilities in accordance with agency policies and procedures while demonstrating proficiency in all RBC competencies and utilizing the principles of trauma‑informed care and accessibility. Demonstrates a commitment to the overall mission of Rose Brooks Center.
• Maintain awareness about the risks of secondary trauma and understand one’s own responsibility of self‑care.
• Attend scheduled staff, team, and supervision meetings.
• Participate in all required trainings.

Qualifications

Required:

• One year or more experience working in a residential setting or crisis intervention role, providing services to a diverse client group including at‑risk populations.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem‑solving skills.
• Strong time management skills and the ability to prioritize tasks while remaining flexible to changing needs.
• Strong computer skills, including Microsoft Office, database systems, and other software.
• Due to specific hospital requirements, candidate must be able to provide proof of immunizations or be able to obtain blood test to verify immunization; must receive annual flu vaccine.
• Valid driver’s license and proof of liability insurance.

Preferred

• Related experience in a hospital or healthcare setting.
• Experience providing domestic violence advocacy.
• Courses or classwork related to human services, social work, or related field.
• Bilingual Spanish/English

HOURS:

Full‑time, non‑exempt. The regular schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 12:00 a.m. (midnight) and Tuesday and Thursday from 1:00 p.m. to 9:00 p.m. This position requires work on some holidays, including holidays that may fall on an employee’s regularly scheduled day off.

COMPENSATION AND BENEFITS:

This full‑time, non‑exempt position starts at an hourly rate of $20.00 and includes a comprehensive benefits package.

Candidates must consent to background and Division of Family Services (Central Registry/Child Abuse) screenings

Rose Brooks Center is an equal opportunity employer