Crisis Response Advocate

Rose Brooks; Kansas City (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Rose Brooks Center in Kansas City, MO, seeks a full-time Crisis Response Advocate to provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence. The role is co-located at higher-volume hospitals to support the Bridge Program.

You will assist with safety planning, emergency orders, and victims’ compensation, connecting survivors to services with follow-up advocacy, while collaborating across agency programs to advance the mission.

Qualifications

• One year or more experience in a residential setting or crisis intervention role, serving diverse at-risk populations.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving abilities.
• Strong time management and task-priority skills; flexible to changing needs.
• Strong computer skills, including Microsoft Office, database systems, and other software.
• Must provide immunization proof or obtain blood test; annual flu vaccine required.
• Valid driver’s license and proof of liability insurance.

Responsibilities

• Provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence.
• Assist with safety planning and Emergency Ex Parte Orders of Protection; support Crime Victims’ Compensation processes.
• Connect survivors to Rose Brooks Center services and community resources; follow-up advocacy.
• Support the Bridge Program and Lethality Assessment Program (LAP) and collaborate across programs and external systems.

Skills

Crisis intervention

Verbal communication

Written communication

Interpersonal skills

Customer service

Problem solving

Time management

Computer skills

Tools

Microsoft Office

Database systems

Job description

Kansas City, MO. Rose Brooks Center, a nonprofit domestic violence agency, is currently seeking a full-time Crisis Response Advocate.

The Crisis Response Advocate provides survivor-centered, trauma-informed, accessible, and inclusive crisis advocacy to survivors of domestic violence, primarily referred through the Bridge Program and law enforcement. This position is co-located at higher volume hospitals to maintain the support and utilization of the Bridge Program.

Crisis advocacy services include safety planning; assisting survivors with Emergency Ex Parte Orders of Protection and Crime Victims’ Compensation applications; connecting survivors to Rose Brooks Center services and community resources; and providing follow-up advocacy. The Crisis Response Advocate also supports the Bridge Program and Lethality Assessment Program (LAP) while collaborating across agency programs, multidisciplinary partners, and external systems to provide coordinated, survivor-centered services that advance the agency’s mission and values.

OTHER ASPECTS OF THE POSITION:

• Perform all job responsibilitiesin accordance withagency policies and procedures whiledemonstratingproficiencyin all RBC competencies and utilizing the principles of trauma-informed care and accessibility. Demonstratesa commitment to the overall mission of Rose Brooks Center.
• Maintain awareness about the risks of secondary trauma and understand one’s own responsibilityofself-care.
• Attend scheduled staff, team, and supervision meetings.
• Participate in all requiredtrainings.

Qualifications:

Required:

• One year or more experience working in a residential setting or crisis intervention role, providing inclusive services to a diverse client group including at-risk populations.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving skills.
• Strong time management skills and the ability to prioritize tasks while remaining flexible to changing needs.
• Strong computer skills, including Microsoft Office, database systems, and other software.
• Due to specific hospital requirements, candidate must be able to provide proof of immunizations or be able to obtain blood test to verify immunization; must receive annual flu vaccine.
• Valid driver’s license and proof of liability insurance.

Preferred:

• Related experience in a hospital or healthcare setting.
• Experience providing domestic violence advocacy.
• Courses or classwork related to human services, social work, or related field.

Hours:

Full-time, non-exempt. The regular schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 12:00 a.m. (midnight) and Tuesday and Thursday from 1:00 p.m. to 9:00 p.m. This position requires work on some holidays, including holidays that may fall on an employee’s regularly scheduled day off.

COMPENSATION AND BENEFITS:

This full-time, non-exempt position starts at an hourly rate of $20.00 and includes a comprehensive benefits package.

Candidates must consent to background and
Division of Family Services (Central Registry/Child Abuse) screenings

Rose Brooks Center is an equal opportunity employer