Crisis Response Advocate

Rose Brooks Center Inc.; Kansas City (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Kansas City, MO-based Rose Brooks Center Inc. seeks a full-time Crisis Response Advocate to provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence.

The role is co-located at high-volume hospitals to support the Bridge Program and LAP with coordination across agency programs and external systems. The position requires experience in crisis intervention, strong communication and problem-solving skills, and a commitment to accessibility and inclusivity.

Qualifications

• One year or more experience in a residential setting or crisis intervention role, providing inclusive services to a diverse client group including at-risk populations.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving skills.
• Strong time management skills and the ability to prioritize tasks while remaining flexible to changing needs.
• Strong computer skills, including Microsoft Office, database systems, and other software.
• Must provide proof of immunizations or blood tests; must receive annual flu vaccine.
• Valid driver’s license and proof of liability insurance.

Responsibilities

• Provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence.
• Assist with safety planning and Emergency Ex Parte Orders of Protection and Crime Victims’ Compensation applications.
• Connect survivors to Rose Brooks Center services and community resources; provide follow-up advocacy.
• Support the Bridge Program and Lethality Assessment Program (LAP) and collaborate with multidisciplinary partners.

Skills

Bilingual Spanish/English

Verbal and written communication

Time management

Customer service

Problem-solving

Tools

Microsoft Office

Database systems

Job description

• Bilingual Spanish/English.

Kansas City, MO. Rose Brooks Center, a nonprofit domestic violence agency, is currently seeking a full-time Crisis Response Advocate.

The Crisis Response Advocate provides survivor-centered, trauma-informed, accessible, and inclusive crisis advocacy to survivors of domestic violence, primarily referred through the Bridge Program and law enforcement. This position is co-located at higher volume hospitals to maintain the support and utilization of the Bridge Program.

Crisis advocacy services include safety planning; assisting survivors with Emergency Ex Parte Orders of Protection and Crime Victims’ Compensation applications; connecting survivors to Rose Brooks Center services and community resources; and providing follow-up advocacy. The Crisis Response Advocate also supports the Bridge Program and Lethality Assessment Program (LAP) while collaborating across agency programs, multidisciplinary partners, and external systems to provide coordinated, survivor-centered services that advance the agency’s mission and values.

Other Aspects Of The Position

• Perform all job responsibilities in accordance with agency policies and procedures while demonstrating proficiency in all RBC competencies and utilizing the principles of trauma-informed care and accessibility. Demonstrates a commitment to the overall mission of Rose Brooks Center.
• Maintain awareness about the risks of secondary trauma and understand one’s own responsibility of self-care.
• Attend scheduled staff, team, and supervision meetings.
• Participate in all required trainings.

Qualifications

Required

• One year or more experience working in a residential setting or crisis intervention role, providing inclusive services to a diverse client group including at-risk populations.
• Effective verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving skills.
• Strong time management skills and the ability to prioritize tasks while remaining flexible to changing needs.
• Strong computer skills, including Microsoft Office, database systems, and other software.
• Due to specific hospital requirements, candidate must be able to provide proof of immunizations or be able to obtain blood test to verify immunization; must receive annual flu vaccine.
• Valid driver’s license and proof of liability insurance.

Preferred

• Related experience in a hospital or healthcare setting.
• Experience providing domestic violence advocacy.
• Courses or classwork related to human services, social work, or related field.
• Bilingual Spanish/English.

Hours

Full-time, non-exempt. The regular schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 12:00 a.m. (midnight) and Tuesday and Thursday from 1:00 p.m. to 9:00 p.m. This position requires work on some holidays, including holidays that may fall on an employee’s regularly scheduled day off.

Compensation And Benefits

This full-time, non-exempt position starts at an hourly rate of $20.00 and includes a comprehensive benefits package.