Crisis Response Advocate

Rose Brooks Center Inc.; Kansas City (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Rose Brooks Center Inc. in Kansas City, MO is seeking a full-time Crisis Response Advocate to provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence, often through hospital settings and law enforcement collaborations.

The role emphasizes coordination with the Bridge Program and community resources to ensure accessible support. Responsibilities include safety planning, assisting with Emergency Ex Parte Orders and Crime Victims’ Compensation, and cross-program

Qualifications

• One year or more experience in a residential setting or crisis intervention role.
• Effective verbal and written communication skills.
• Interpersonal, customer service, and problem-solving abilities.
• Strong time management and prioritization in a flexible environment.
• Proficiency with computer tools including Office and databases.
• Immunization proof or ability to obtain tests; annual flu vaccine.
• Valid driver's license and liability insurance.

Responsibilities

• Provide survivor-centered, trauma-informed crisis advocacy to survivors of domestic violence.
• Support safety planning and assist with Ex Parte Orders and Victims’ Compensation.
• Coordinate with Rose Brooks Center services and community resources; follow-up advocacy.
• Collaborate across programs and external systems to deliver coordinated services.

Skills

Crisis intervention

Communication skills

Interpersonal skills

Time management

Microsoft Office

Database systems

Immunization verification

Driver's license

Education

Courses related to human services or social work

Tools

Microsoft Office Suite

Database systems

Job description

• Bilingual Spanish/English.

Kansas City, MO. Rose Brooks Center, a nonprofit domestic violence agency, is currently seeking a full-time Crisis Response Advocate.

The Crisis Response Advocate provides survivor-centered, trauma-informed, accessible, and inclusive crisis advocacy to survivors of domestic violence, primarily referred through the Bridge Program and law enforcement. This position will primarily be co-located at higher volume hospitals to maintain the support and utilization of the Bridge Program.

Crisis advocacy services include safety planning; assisting survivors with Emergency Ex Parte Orders of Protection and Crime Victims’ Compensation applications; connecting survivors to Rose Brooks Center services and community resources; and providing follow-up advocacy. The Crisis Response Advocate also supports the Bridge Program and Lethality Assessment Program (LAP) while collaborating across agency programs, multidisciplinary partners, and external systems to provide coordinated, survivor-centered services that advance the agency’s mission and values.

Other Aspects Of The Position

• Perform all job responsibilities in accordance with agency policies and procedures while demonstrating proficiency in all RBC competencies and utilizing the principles of trauma-informed care and accessibility. Demonstrates a commitment to the overall mission of Rose Brooks Center.


• Maintain awareness about the risks of secondary trauma and understand one’s own responsibility of self-care.


• Attend scheduled staff, team, and supervision meetings.


• Participate in all required trainings.

Qualifications

Required

• One year or more experience working in a residential setting or crisis intervention role, providing inclusive services to a diverse client group including at-risk populations.


• Effective verbal and written communication skills.


• Excellent interpersonal, customer service, and problem-solving skills.


• Strong time management skills and the ability to prioritize tasks while remaining flexible to changing needs.


• Strong computer skills, including Microsoft Office, database systems, and other software.


• Due to specific hospital requirements, candidate must be able to provide proof of immunizations or be able to obtain blood test to verify immunization; must receive annual flu vaccine.


• Valid driver’s license and proof of liability insurance.

Preferred

• Related experience in a hospital or healthcare setting.


• Experience providing domestic violence advocacy.


• Courses or classwork related to human services, social work, or related field.


• Bilingual Spanish/English.

Hours

This is a full-time, hourly position. The regular schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 12:00 a.m. (midnight) and Tuesday and Thursday from 1:00 p.m. to 9:00 p.m. This position requires work on some holidays, including holidays that may fall on an employee’s regularly scheduled day off.

Compensation And Benefits

This is a full-time, hourly, non-exempt position with a starting rate of $20.00 and includes a comprehensive benefits package.