Bilingual Resident Advocate

Alpine Fit PT; Pasadena (TX); On-site; USD 30,000 - 37,000; Full time

Job summary

Alpine Fit PT is seeking a Resident Advocate to provide direct services in a 100-bed emergency shelter for survivors of domestic violence and homelessness. You will conduct initial intake, orient residents to shelter rules, assign rooms, and help ensure safety and dignity for every resident.

You will document services for grants, update the daily census, assist with meals, respond to the 24-hour hotline, and support volunteers and staff.

Qualifications

• High School Diploma/GED; Bachelor's degree is highly desired.
• Two years' experience providing direct care in social services or residential setting with at-risk clientele.
• Bilingual required; English/Spanish.

Responsibilities

• Perform initial intake of residents and provide orientation on shelter guidelines.
• Educate residents, assign rooms, supervise to ensure safety and compliance.
• Prepare documentation for grants and maintain daily census/logs.
• Oversee daily meals and assist Food Services staff for safety and cleanliness.
• Answer 24-hour hotline, LIVEchat and text with safety planning and referrals.
• Coordinate with volunteers and staff to maintain a clean, safe facility.

Skills

Bilingual English/Spanish

Education

High School Diploma/GED

Bachelor's degree (desired)

Job description

• Full Time/Non-Exempt: 36-hours a week


• Schedule:




• Friday, Saturday and Sunday; 7am-7pm




• $33,696 annually

Description

The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness.

Provide direct services by conducting initial intake of residents, provide orientation to educate resident about emergency shelter guidelines, services available, make room assignment; supervise residents to ensure compliance with shelter guidelines and maintain overall safety while providing quality client services. Prepare documentation of services provided in compliance with grants using clear and concise narratives; and maintain statistical records for files as assigned; update daily house census and log report each shift to keep peers abreast of residents’ status.

Provide assistance to Food Services staff by conducting daily meal count on all resident’s attending meals. Oversee the residents during meal time to ensure safety and cleanliness.

Answer 24 hour hotline, LIVEchat and text to provide telephone assessments to include safety planning, crisis intervention, information and referrals. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Conduct routine walk through of facility to monitor, and assist with the cleanliness of the shelter to help ensure resident safety; and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated. Other duties as assigned.

Required Skills & Qualifications

• High School Diploma/GED; Bachelor's degree is highly desired


• Two years' experience providing direct care in social services or residential setting with at-risk clientele


• Bilingual Required; English/Spanish

Other Requirements

• Must pass criminal background investigation check


• Must provide and maintain current TX Driver’s License


• Must provide and maintain clean driving record and annually update driving record


• Must provide and maintain current auto liability insurance


• Must be authorized to work in the U.S


• Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting