Crisis Peer Support Navigator — Urgent Care

Northeast Kingdom Human Services (NKHS); Newport (VT); Sur place; USD 42 000 - 58 000; Plein temps

Résumé du poste

Northeast Kingdom Human Services (NKHS) seeks an Urgent Care Peer Support Specialist to join a multidisciplinary crisis team. The role centers on non-clinical peer support for individuals in mental health or substance use crises, drawing on lived experience, and avoiding clinical screening or diagnoses.

The position emphasizes mutuality, empathy, advocacy, and self-determination, working alongside clinicians in a clearly defined non-clinical capacity to support pathways to crisis services and

Responsabilités

• Provide non-clinical peer support through active listening, empathy, validation, and shared understanding grounded in lived experience
• Build respectful, trust-based relationships that support individuals in identifying their own needs, goals, and next steps
• Offer hope, perspective, and encouragement through intentional and appropriate self-disclosure
• Support individuals in understanding their rights and navigating urgent care and crisis services
• Advocate for individuals expressed preferences during interactions with systems and providers
• Assist individuals in identifying and accessing community-based resources and follow-up supports
• Support warm handoffs and continuity of care in collaboration with the broader care team
• Provide follow-up peer support, in person or remotely, as appropriate
• Document peer support services using agency-approved peer documentation tools
• Participate in team meetings, debriefs, training, and reflective supervision

Description du poste

Northeast Kingdom Human Services (NKHS) seeks an Urgent Care Peer Support Specialist to join a multidisciplinary crisis team. The role centers on non-clinical peer support for individuals in mental health or substance use crises, drawing on lived experience, and avoiding clinical screening or diagnoses.

The position emphasizes mutuality, empathy, advocacy, and self-determination, working alongside clinicians in a clearly defined non-clinical capacity to support pathways to crisis services and