Mobile Crisis Peer Support Advocate

Northeast Kingdom Human Services (NKHS); Newport (VT); On-site; Full time

Job description

Mobile Crisis Peer Support Specialist

Northeast Kingdom Human Services (NKHS) is seeking a Mobile Crisis Peer Support Specialist to join our Community-Based Mobile Crisis Services team. In this role, you will work alongside crisis clinicians and community partners to provide voluntary, non-clinical peer support to individuals experiencing mental health, substance use, or co-occurring crises throughout Vermonts Northeast Kingdom. As a Peer Support Specialist, you will use your lived experience, empathy, and understanding to help individuals navigate difficult moments, connect with resources, and build hope. This role focuses on advocacy, emotional support, and recovery-oriented care while working as part of a multidisciplinary crisis response team.

Primary Responsibilities

• Provide non-clinical peer support through active listening, empathy, validation, and shared understanding.
• Offer a calming and supportive presence during mobile crisis responses in homes and community settings.
• Advocate for individual choice, self-determination, and personal preferences during crisis interventions.
• Assist individuals in connecting with community resources, natural supports, and ongoing services.
• Collaborate with clinicians, emergency responders, and community partners while maintaining a clearly defined peer support role.
• Provide follow-up support and encouragement after crisis responses to promote continued connection and recovery.
• Complete timely and accurate documentation in accordance with agency standards.