Crisis Peer Aftercare Specialist - Glendale

Terros Health; Glendale (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental plan options

Vision insurance

401(k) plan with company match

Paid time off

Job summary

Terros Health is seeking a Crisis Case Manager - Peer Aftercare Specialist at our Olive Ave location in Glendale, AZ. The role reports to the Crisis Clinical Manager and focuses on providing aftercare support within behavioral health crisis services for both children and adults.

The ideal candidate has self-identified experience with serious mental illness or chronic disease and uses this perspective to help patients navigate from hospitalization to recovery.

Qualifications

• Must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, to become peer certified.
• Be familiar with filing mental health petitions (or willing to learn!).
• Enjoy working autonomously as well as collaborating with team members to ensure that there are successful deliverables.
• Be capable and confident in working with diverse populations, particularly individuals who are experiencing chronic homelessness.

Responsibilities

• Direct interactions and service delivery for patients
• Accessing community-based services to assist patient’s transition
• Ensure linkage to community services and resources
• Based on departmental need, floats between crisis aftercare programs

Skills

Peer experience

Certified Case Manager (CCM) preferred

Job description

Overview

Terros Health is pleased to share an exciting and rewarding opportunity for a

Terros Health is pleased to share an exciting and rewarding opportunity for a Crisis Case Manager - Peer Aftercare Specialist working at our Olive Ave location.. Reporting to the Crisis Clinical Manager, the ideal individual is flexible, compassionate and professional. The Crisis department provides behavioral health crisis services to children and adults. We strive to help patients understand their crisis within the larger context of their recovery goals, which help them develop skills and insights to prevent or cope with future crises. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. HOPE ~ HEALTH ~ HEALING

Required - Peer Certification

• Must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, to become peer certified.

Location: Glendale, AZ 85302

Full-Time, Employment

Shifts available: (40hrs) Tues-Friday 8a-6p ( 10 hour shifts)

• Shift hours can very, if clinical or administrative needs arise**

Highly Preferred – Certified Case Manager (CCM)

• Must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, to become peer certified.

This position is very similar to a hospital social worker who help patients meet all of these needs by providing training, resources, and other support. In other words, a Crisis Aftercare Specialist helps patients and their families navigate the process of illness and injury, from hospitalization to recovery.

Crisis Aftercare Specialist Duties Include

• Direct interactions and service delivery for patients


• Accessing community-based services to assist patient’s transition


• Ensure linkage to community services and resources


• Based on departmental need, this position floats between the crisis department aftercare programs: Bridging the Gap Crisis, Crisis Transition Navigator, and Community Stabilization Team

The Ideal Candidate Will

• Be flexible to collaborate with team members in all cross functional programs!


• Be familiar with filing mental health petitions (or willing to learn!)


• Enjoy working autonomously as well as collaborating with team members to ensure that there are successful deliverables


• Be capable and confident in working with diverse populations, particularly individuals who are experiencing chronic homelessness


• Manage competing priorities and at ease in an environment where you are rapidly shifting your attention to what's next!


• Possess solid written and verbal communication skills


• Is eager to learn, excited about challenges and unfettered by constant change

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families


• Multiple dental plan options, including orthodontic coverage


• Vision insurance


• Group life and disability insurance


• Pet insurance


• 401(k) plan with company match


• Interest-free medical line of credit


• Financial education, planning, and support resources


• Monetary company contribution toward eligible benefits


• Bilingual pay differential


• Generous Paid Time Off (PTO) – 3 weeks off in the first year


• Paid Sick Time


• 10 paid holidays annually


• Comprehensive wellness program featuring wellness challenges, activities, and prizes


• Employee Assistance Program (EAP) available to employees and their family members


• Trip Reduction Program


• Ongoing professional growth and career development opportunities, including:


• Scholarships


• Clinical supervision


• Continuing Education Units (CEUs)


• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)


• Access to the Working Advantage® Employee Discount Program, with savings on:


• Gym memberships


• Car rentals


• Flights, hotels, movie tickets, and more