Crisis Peer Aftercare Specialist - Glendale

TERRO; Glendale (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Terros Health is hiring a Crisis Case Manager - Peer Aftercare Specialist in Glendale, AZ. This full-time role supports behavioral health crisis services, providing peer-led aftercare and transition support for patients and families.

The candidate should have peer certification and firsthand recovery experience, with flexible shifts and a strong emphasis on collaboration. The position offers comprehensive benefits and opportunities for professional growth within Terros Health, a long-standing

Qualifications

• GED/High school diploma or equivalent with 1.5 years of behavioral health experience, or an associate’s degree.
• Bachelor’s degree (non-behavioral health) with 1 year BH experience, or a BH degree (BA/BS/MSW).
• Peer Certification within 6 months of hire date is required.

Responsibilities

• Direct interactions and service delivery for patients.
• Accessing community-based services to assist patient transitions.
• Ensure linkage to community services and resources.
• Float between crisis aftercare programs as needed.

Skills

Behavioral health experience

Peer support

Customer service

Written & verbal communication

Education

GED/High school diploma or equivalent

Associate’s degree in behavioral health

Bachelor’s degree (not BH) + 1 year BH experience

Bachelor’s/Master’s in behavioral health

Tools

Microsoft Office

EHR systems

Job description

Job Details
Job Location: Olive Avenue - Glendale, AZ 85302
Position Type: Full Time
Education Level: Not Specified
Travel Percentage: Up to 50%
Job Shift: Any
Job Category: Behavioral Health/Social Work

Terros Health is pleased to share an exciting and rewarding opportunity for a Crisis Case Manager - Peer Aftercare Specialist working at our Olive Ave location. Reporting to the Crisis Clinical Manager, the ideal individual is flexible, compassionate and professional. The Crisis department provides behavioral health crisis services to children and adults. We strive to help patients understand their crisis within the larger context of their recovery goals, which help them develop skills and insights to prevent or cope with future crises.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years.

We help people live their lives in recovery and we save lives every day.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

HOPE ~ HEALTH ~ HEALING

Terros Health is looking for a Crisis Case Manger (Peer Aftercare Specialist )

Required - Peer Certification

Location: Glendale, AZ 85302

Full-Time, Employment

Shifts available:(40hrs) Tues-Friday 8a-6p ( 10 hour shifts)

Shift hours can very, if clinical or administrative needs arise

Highly Preferred – Certified Case Manager (CCM)

Must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, to become peer certified.

Crisis Aftercare Specialist Duties Include:

• Direct interactions and service deliveryfor patients
• Accessingcommunity-based services to assist patient’s transition
• Ensure linkage to community services and resources
• Based on departmental need, this position floats between the crisis department aftercare programs: Bridging the Gap Crisis, Crisis Transition Navigator, and Community Stabilization Team

The Ideal Candidate Will:

• Be flexible to collaborate with team members in all cross functional programs!
• Be familiarwith filing mental health petitions (or willing to learn!)
• Enjoy working autonomouslyas well as collaboratingwith team membersto ensure that there are successful deliverables
• Be capable and confident in workingwith diverse populations, particularly individualswho are experiencingchronic homelessness
• Manage competing prioritiesand at ease in an environmentwhere you are rapidly shifting yourattention to what's next!
• Possess solid written and verbal communicationskills
• Is eager to learn, excited about challenges and unfettered by constant change

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

Qualifications

• GED/High school diploma with aminimum of 1.5 years of behavioral healthexperience,or an associate’s degree in thebehavioral health field, or
• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
• A bachelor's degree in the behavioralhealth field (e.g. Psychology, Social Work, Counseling)or
• Masters degree, i.e., MA, MC, MSW, in a behavioral health field, Arizona license or eligible for Arizona license.
• Required - Peer Certification within 6 months of hire date
• The applicant must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.
• Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
• Clinical documentation experience preferred.
• Should possess excellent written and verbal communication skills as well as strong interpersonal skills and ability to work on a team.
• Proficient in computer use and applicationssuch as MicrosoftOffice Suite. Working with Electronic Health Records (EHR) systems highly valued.
• Must have or obtain a valid Arizona Driver License, be 21 years of age with a minimum 4 years driving experience. Must meet requirements of Terros driving policy.
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.
• Must pass a TB test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made enable individuals with disabilities to perform the essential functions.